Voice Engineer

2 weeks ago


Singapore GEMEN PTE. LTD. Full time

We are one of the leading Voice communication System Integrator. We offer technology solutions and services in design, implement, maintain, and manage, Unified Communication, Transcription and Voice Recording solutions under one roof. We have vacancy for Voice Engineer Job Description

**Job Description:
**GENERAL**:

- Manage and support on hardware and software components pertaining to a Voice/ Recording infrastructure, including operating systems, Unified Communications platform
- Maintenance ad-hoc related tasks. Rotational of Standby will be expected

**TECHNICAL**:

- Call response and support within service level agreement
- Incident / problem troubleshooting, fault clarification and isolation
- Provide workaround and/or resolution
- Communication and reporting
- Vulnerability / security update and firmware patch
- Installation of Voice Recording System

**ADMINISTRATIVE SUPPORT**:

- Routing protocols
- LAN switching Bridge ID, STP, LACP, Vlan and Vlan routing
- Wireless access and authentication
- Firewall rules and policies
- Configuration backup and documentation
- Monitoring and analysis

**Requirements**:

- Good knowledge, troubleshoot and hands on experience in WAN and LAN technologies.
- Good knowledge in troubleshooting and configuring Voice Gateways, including provisioning of dial peers, understanding trunk group, translation patterns
- Experience with SIP, H.323, and MGCP gateways and endpoints
- Self-motivated with strong sense of responsibility and urgency
- Diligent in documentation, reporting and tasks tracking ability
- Possess analytical skills to be able to solve issues and ability to work independently and cope with pressure
- Willingness to learn and we are willing to train
- Time management, good communication, interpersonal and problem-solving skills, with customer friendly attitude and ability to work in a team environment
- NITEC or Diploma in any IT related disciplines
- SQL knowledge will be an advantage


  • Voice Engineer

    6 days ago


    Singapore INTELLECT MINDS PTE. LTD. Full time

    Roles & ResponsibilitiesRole OverviewAs a voice engineer, the candidate will be responsible for maintaining and supporting Network and Telephony infrastructure, managing and delivering Network / Telephony projects in Asia within proposed budget and timelines.Responsibilities• Design, implement and support network / telephony infrastructure, including IP...

  • Voice Engineer

    3 days ago


    Singapore INTELLECT MINDS PTE. LTD. Full time

    Job Description:The RoleA voice engineer is responsible for maintaining and supporting Network and Telephony infrastructure in Asia. The position involves managing and delivering Network / Telephony projects within proposed timelines.Key Responsibilities:Design, implement and support network / telephony infrastructure, including IP telephony, Cisco unified...

  • Voice Engineer

    5 days ago


    Singapore INTELLECT MINDS PTE. LTD. Full time

    Job Title: Voice EngineerRole Overview:As a voice engineer at Intellect Minds PTE Ltd, you will play a key role in maintaining and supporting our Network and Telephony infrastructure, managing and delivering Network / Telephony projects in Asia.Responsibilities:* Design, implement and support network / telephony infrastructure, including IP telephony, Cisco...

  • Voice Engineer

    2 days ago


    Singapore RAPSYS TECHNOLOGIES PTE. LTD. Full time

    Roles & ResponsibilitiesJob Title: Voice EngineerJob Description:We are seeking an experienced Voice Engineer to join our team at Rapsys Technologies Pte Ltd.The ideal candidate will have a strong background in computer science, telecommunications, or a related field, with a minimum of 5 years of experience in technical and voice operation roles within...

  • Voice Engineer

    1 week ago


    Singapore Intellect Minds Full time

    Roles & Responsibilities Role Overview **Responsibilities**: - Design, implement and support network / telephony infrastructure, including IP telephony, Cisco unified communications Manager, Trader Voice (BT/IPC), Cisco Expressway services, Voice recording systems, Mobile Voice services in Asia/Pacific - Ensure and enhance Asia Pacific Network and Telecom...

  • Voice Engineer

    2 days ago


    Singapore TECH AALTO PTE. LTD. Full time

    Role Overview **Responsibilities**: - Design, implement and support network / telephony infrastructure, including IP telephony, Cisco unified communications Manager, Trader Voice (BT/IPC), Cisco Expressway services, Voice recording systems, Mobile Voice services in Asia/Pacific - Ensure and enhance Asia Pacific Network and Telecom services be in line with...

  • Voice Engineer

    4 days ago


    Singapore beBee Careers Full time

    Job Description:We are seeking a Voice Engineer to complement our existing team. The ideal candidate will be responsible for the day-to-day operation, reliability, and integrity of the enterprise voice communications network.Responsibilities:Installation, maintenance, and management of the NICE voice recording system.Operations and Maintenance Services for...

  • Voice Engineer

    5 days ago


    Singapore RAPSYS TECHNOLOGIES PTE. LTD. Full time

    Roles & ResponsibilitiesJob Title: Voice EngineerKey Qualifications:• Bachelor's degree in Computer Science, Telecommunications, or related field• 5+ years of technical and voice operations experience in investment banking, financial institutions, or large enterprises• In-depth knowledge of Cisco Call Manager Configuration / Cisco UnityTechnical...

  • Voice Engineer

    6 days ago


    Singapore RAPSYS TECHNOLOGIES PTE. LTD. Full time

    Roles & ResponsibilitiesRole:Voice EngineerJD:• Bachelor degree in a Computer Science, Telecommunications, or equivalent• Minimum 5 years of technical and voice operation experience in investment banking, financial institution or large enterprise environment• Extensive knowledge on Cisco Call Manager Configuration / Cisco Unity• Experience on trader...

  • Voice Engineer

    6 days ago


    Singapore RAPSYS TECHNOLOGIES PTE. LTD. Full time

    Roles & ResponsibilitiesRole:Voice EngineerJD:• Bachelor degree in a Computer Science, Telecommunications, or equivalent• Minimum 5 years of technical and voice operation experience in investment banking, financial institution or large enterprise environment• Extensive knowledge on Cisco Call Manager Configuration / Cisco Unity• Experience on trader...