
Cafe Supervisor
2 weeks ago
**Join the Creamier Team as a Café Supervisor**
At Creamier Handcrafted Ice Cream and Coffee, we craft joyful experiences through honest desserts, warm hospitality, and great coffee. If you're a natural leader who thrives in a fast-paced café setting, enjoys connecting with people, and believes in the magic of good vibes and even better ice cream—we’d love to meet you.
**What You’ll Be Doing**
As a **Café Supervisor**, you'll lead by example, keep service smooth, and help create the welcoming atmosphere Creamier is known for.
**Your day-to-day responsibilities will include**:
- Leading and supervising FOH service across shifts
- Handling guest feedback with professionalism and a smile
- Guiding, training, and motivating service staff with care and accountability
- Supporting daily operations including stock checks, opening/closing routines, and maintaining service standards
- Assisting the Operations and Cafe Manager with briefings, planning, and team scheduling
**Who You Are**
You’re someone who values teamwork, takes pride in service, and understands how to make every guest feel at home. You bring both heart and hustle to the floor.
**We’d love to hear from you if you**:
- Have 2-3 years of F&B experience, including time in a supervisory role
- Lead confidently from the floor and enjoy mentoring others
- Communicate clearly and handle challenges calmly
- Comfortable with using admin work tools such as word and excel
- Can commit to a alternate 5/6-day work week, including weekends and public holidays
**Why Join Creamier?**
We’re a close-knit team passionate about great food, great people, and growing together. If you're looking for a place where your leadership can make a real impact — this could be the start of something sweet.
**Job Types**: Full-time, Permanent, Contract, Fresh graduate
Pay: $2,500.00 - $2,900.00 per month
**Benefits**:
- Dental insurance
- Employee discount
- Health insurance
- Professional development
Schedule:
- Shift system
- Weekend availability
Work Location: In person
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