Solutions Engagement Supervisor

5 days ago

Singapore UNITED PARCEL SERVICE Full time

Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow—people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level.

This position designs and develops warehousing and distribution solutions to meet customer needs. He/She analyzes complex customer order characteristics, work processes, storage requirements, equipment needs, labor requirements and product characteristics. This position provides pricing to customers and collaborates to define project needs. He/She uses the Logistics Engineering Analysis Package (LEAP) system to identify total costs (e.g., direct, indirect, etc.), ensures maximum revenue generation, and provides support to new business implementations. This position collaborates cross-functionally (e.g., Business Development, Operations, etc.) to provide cost-effective Supply Chain Solutions (SCS) pricing models for securing new business and increasing profitable revenue. He/She interfaces with customers to evaluate their needs and propose solutions. This position develops business proposals, responds to requests for proposals (RFPs), and contributes to and writes technical documents.

**Responsibilities**:

- Synthesizes customer data and solutions needs.
- Generates and analyzes warehousing and distribution pricing models.
- Participates in internal and external solutions reviews.
- Writes technical documents and responses.
- Leads team process improvement initiatives.
- Works with the project managers to identify customer business requirements.

**Qualifications**:

- Possess a Bachelor's Degree in Industrial Engineering, Logistics/Supply Chain, Business Administration or related field
- Demonstrates a general understanding of ways to identify and measure current customer and business needs; uses business needs to define the project’s requirements
- Demonstrates a basic understanding of a business problem; recommends a solution to solve the business problem
- Demonstrates a detailed understanding of supply chain concepts; makes recommendations for changes to solve supply chain problems
- Experience in IE or Supply Chain Solution Design and Development is a plus
- Experience using Microsoft products (Access & Excel) or equivalent software - Preferred
- Understanding of Warehouse Management System (WMS) design and functionality - Preferred

**Employee Type**:
Permanent

UPS is committed to providing a workplace free of discrimination, harassment, and retaliation.

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