Project Coordinator
5 days ago
**Job Description:**
- Drafting of Diagrams: Create accurate diagrams based on updates from Interior Designers (ID) and clients to reflect the latest project status.
- Project management: Maintain and update project management tool with relevant photos, checklists, due dates, and task assignments.Client Management: Provide prompt responses to customer and ID inquiries to ensure exceptional customer service.
- Customer Support: Follow up with customers via WhatsApp Business and Facebook Messenger to address inquiries and concerns promptly.
- Troubleshoot smart home issues: Respond to client queries regarding smart home failures within one hour. Categorize smart home issues based on severity and provide appropriate responses following standard operating procedures (SOP).
- Site Visits: Coordinate with ID and electrical teams to ensure alignment with smart home scope during site visits.
- Pre-Electrical checks: Conduct inspections to ensure switches, access points, and solutions can be installed correctly during implementation.
- Electrical Implementation: Oversee the installation of switches by the electrical team to ensure compliance with project requirements.
- Pre-Implementation packing: Prepare and verify inventory before smart home implementation to ensure all necessary items are available.
**Requirements**:
- One to two years of experience in a relevant area。
- Able to drive is a must.
- Time management and prioritization skills to meet deadlines and close sales in a timely manner
- Quick thinking to provide creative solutions that address customers' needs and concerns
**Job Types**: Full-time, Permanent
Pay: $2,500.00 - $3,000.00 per month
**Benefits**:
- Employee discount
- Flexible schedule
- Health insurance
Schedule:
- Day shift
- Holidays
- Monday to Friday
- Weekend availability
Supplemental pay types:
- Commission pay
- Overtime pay
- Performance bonus
Work Location: In person
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