Logistics Supervisor

**Job no**: 502828

**Work type**: Full Time

**Location**: Marina Bay Sands

**Categories**: Convention Services

**Responsibilities**:
Departmental Functions
- Track and monitor the job functions of off-site dedicated staff that directly impact the clients’ level of service delivery.
- Track services levels and initiate process improvement.
- Coordinate all coverage issues for self and on-site team as needed for site coverage.
- Monitor, review, and approve as necessary the work of heavy lift, transport and infrastructure contractors.
- Responsible for ensuring that all personnel in the group are aware of each project’s quality requirements.
- Maintain and monitor equipment records.
- Approve vehicle entry permit.
- Monitor day to day operations.
- Supervision of onsite operations
- Liaison with other stakeholders on equipment rental.
- Attend events ops meeting.
- Attend pre-conference meeting.
- Handle/operate high reach equipment.
- Handle/operate forklifts.
- To ensure all equipment maintenance schedule is diligently follow up.
- To ensure MOM recertification for equipment to be renew without any delay/issues.
- Assist Logistics team to open/ close air walls when required.
- Stuffing/unstuffing of containers.
- Check for any illegal storage in halls.
- Manage loading/unloading docks.
- To provide briefing to contractors accessing property for event set up and tear down.
- Check for any illegal storage in MICE.
- Liaising with Facilities team for removal/installation of lifts padding and switching on/off of hall lightings for events.
- Assist Waste Management Operations team in supervision of the cleanliness at MICE.
- Assist Waste Management Operations team with dilapidation of events.
- Assist Mail & Package Operations team with deliveries.
- Manage lift holdings for VIPs/artiste.
- Assist Waste Management Operations team with dilapidation of events.
- Assist Mail & Package Operations team with deliveries after operating hours.
- Assist Workplace Safety & Health team with reporting of any safety violations in MICE.
- Attend to any medical or non-medical cases within MICE.
- Assisting with difficult/intoxicated guests in MICE.
- Reporting of unusual happenings in MICE to SOC. Example: unattended bags, suspicious behavior in property, theft & fights.
- Assisting with guest with directions to popular tourist attractions.
- In time of crisis (Covid-19, SARS), to be on standby for activation.

Reports Updating
- To set realistic KPIs for the team and assist to achieve the goals.
- Updating of expenses & revenue spreadsheet.
- Ensure the accuracy of event planning reports, monthly summary, check book and other relevant updates for the department.
- Monitor TM performances by periodically sharing objectives and performance reviews by conducting weekly performance reviews.
- Updating of team member leave record, lateness record spreadsheet and team member report card. Maintain TMs attendance register. Manage leave planning to ensure smooth team member deployment throughout the year.
- Assign team members to participate in Corporate Social Responsibility (CSR) and Eco 360 events in the absence of immediate manager. Update participation for ISO Action Plan.
- Ensure team members clock their sustainability actions. Update participation for ISO Action Plan.
- Updating of ISO folder and training calendar in the absence of immediate manager.
- Conduct quarterly one-on-one sessions with the team to encourage team member engagement in the absence of immediate manager.
- Identify and groom potential team members for succession planning.
- Organize team building events for the team.
- Ensure that TMs provide ideas and/or suggestion for improvement of the work area or process.
- Preparing of quarterly review slides and presentation.
- Updating of team members attendance and temperature log sheet.

Overtime Reporting
- Understand overtime policy.
- Raise overtime payout in the absence of immediate manager.
- Raise payroll correction request form when necessary in the absence of immediate manager.

Standard Operating Procedures & Training Manual
- Observe department’s standard operating procedures, evaluate current procedures, and conduct yearly reviews in the absence of immediate manager.
- To review department’s Standard Operating Procedures and Training Manual on a yearly basis in the absence of immediate manager.
- Create Standard Operating Procedures (SOP) and to update SOP and training manual when necessary in the absence of immediate manager.

Departmental Training
- Assign team members for relevant trainings to upgrade their skills whenever required.
- Assign team members for cross training to increase team’s productivity and efficiency hence enabling the teams to be cross-functional.
- Ensure team members are equipped with the knowledge of equipment handling
- Ensure to be prepared to train new TMs.
- Conduct quarterly training for team.

Monthly Rostering & Leave Request
- Assign team members for rele