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Asst Manager

3 weeks ago

Singapore National Healthcare Group Full time

-Family Group: Administration**Job Purpose**

Reporting to the Senior Manager (Operations), the Assistant Manager/Manager (Operations) will support Advancement Office operations in the following areas.
- To work on the gamut of gift processing activities including processing and recording donations, gift agreements, and the tracking and reporting of all donations.
- Donor Stewardship activities
- Work closely with other NHG colleagues from the different NHG institutions’ charity funds.
- Administrative support for the Advancement office.

He/she actively supports fundraising activities by ensuring that donations to National Healthcare Group Fund are tracked consistently and accurately in the system. He/she also supports fund raising efforts through prospect research and working with relevant parties to ensure due diligence of information collected.

The incumbent would also participate in various fund-raising initiatives and events to drive general giving across the cluster. He/she will also work with institutional partners to facilitate and strengthen a culture of giving through the general giving programmes.

The Assistant Manager will also be responsible for other Advancement Office assignments as appropriate and will be involved in administrative operations.

**MAJOR DUTIES & RESPONSIBILITIES**
- **Promote new General Giving programmes for NHG Group**
- Work with SM (Advancement) to promote annual giving programmes for NHG cluster including patient and staff giving programmes.
- Contribute to NHG Group’s annual fundraising targets
- Support staff participation through road shows
- Increase the number of public participation through online giving platforms
- **Record donations to ensure accurate tracking and reporting of fundraising activities**.
- Process all donations received and ensure that data entry is accurate and reporting is timely.
- Ensure all donations are processed according to NHG Fund gift acceptance policy and filed according to audit requirements.
- **Donor stewardship**
- Tracking of KPIs for donor agreed deliverables as well as facilitate a culture of engaging existing donors to encourage recurring donations.
- **Administrative support for Advancement Office**
- Administrative support of Advancement Office
- any other assignments by HOD or supervisor
- procurement for the department
- **Adhoc fund-raising and stewardship events**
- Support ad hoc department fund raising events as needed.

**JOB REQUIREMENTS**

**(a)Education/Training/Experience**- Degree in Business Admin or marketing or from a related field is required
- At least 4-5 years of working experience in Business development or marketing function.
- Work experience in driving mass market programs and market research
- Familiarity with MS Office, data management and CRM solutions
- Events organizing experience
- Strong planning and organizational skills with good time management
- Good interpersonal, writing and communication skills

**(b) Personal Attributes**
- Ability to work in a fast-paced, dynamic environment, and to manage multiple priorities simultaneously. Impeccable professional integrity
- Ability to take initiative and able to multi-task, interface with various colleagues and conduct oneself with utmost professional manner.
- Organized, reliable and meticulous
- Manage diverse stakeholders effectively
- Strong communication and organizational skills
- People-oriented and able to engage with a diverse group of people
- Ability to prioritize, meeting tight deadlines, anticipate needs and maintain high quality work.