Head of Distribution Support

5 days ago

Singapore HSBC Full time

**Some careers have more impact than others.**

If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.

Wealth and Personal Banking is our new global business combining Retail Banking and Wealth Management; and Global Private Banking, to become one of the world’s largest global wealth managers with USD1.4 trillion in assets. Across Asia, where wealth pools are growing faster than in any other region, HSBC’s wealth revenues grew 12% in 2019 (year-on-year) to USD5.7 billion. Our dedicated colleagues serve millions of customers worldwide across the entire spectrum of private wealth, ranging from personal banking individuals and families, through to business owners, investors and ultra-high-net-worth individuals. We provide products and services such as bank accounts, credit cards, personal loans and mortgages, as well as asset management, insurance, wealth management and private banking, that best suit our customers’ needs.

We are currently seeking a high calibre professional to join our team as a **Head of Distribution Support.**

**Principal Responsibilities**
- Lead and manage a team that provides direct support to distribution channels in delivering financial targets and ensuring that business strategies are well planned and executed
- Strategize and translate initiatives into an operating plan which involves review of the FTE capacity, incentive framework, leads quality, sales conversion rates in order to drive adoption and success
- Establish performance objectives, and address gaps as necessary
- Ensure robust and high quality monitoring and management of sales performance and productivity, and establish appropriate success metrics
- Support P&L planning including management of budgets/ expenses, headcounts
- Lead distribution-wide projects to drive synergy and operational efficiency while ensuring business readiness across the sales channels
- Constantly review sales processes and seek alternatives to increase efficiency and/or reduce operational costs.
- Optimize the usage of sales tools and capabilities to support business growth
- Continuously identify, share and inject local and global best practices to improve and innovate sales activity management

Requirements

**Requirements**:

- University degree or master’s degree in Accountancy, Business, statistics, computing or a related quantitative discipline
- Prior experience in sales management, strategic business support, management information as well as strong knowledge of financial products and services is required
- Exposure to business areas which are commercial oriented and bottom line-driven
- Proficient in data management and analytical tools and software
- A team player who can influence key stakeholders and is highly numerate, analytical and possess strong commercial acumen and drive
- Excellent interpersonal and communication skills and ability to interact with Senior Management

To be considered for this role, the relevant rights to work in Singapore is required.

**You’ll achieve more when you join HSBC.**

Issued by The Hongkong and Shanghai Banking Corporation Limited.

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