Digital Governance and Vendor Management Lead

**Discover your future at Citi**:
Working at Citi is far more than just a job. A career with us means joining a team of more than 230,000 dedicated people from around the globe. At Citi, you’ll have the opportunity to grow your career, give back to your community and make a real impact.

**Job Overview**:
Whether you’re at the start of your career or looking to discover your next adventure, your story begins here. At **Citi**, you’ll have the opportunity to expand your skills and make a difference at one of the world’s most global banks. We’re fully committed to supporting your growth and development from the start with extensive on-the-job training and exposure to senior leaders, as well as more traditional learning. You’ll also have the chance to give back and make a positive impact where we live and work through volunteerism.

**Shape your Career with Citi**

**Citi Global Wealth (CGW)**brings together the full power of Citi to serve the entire continuum of wealth clients, from affluent to ultra-high net worth to family offices. The strategies we create help our clients maintain liquidity while maximizing yields, transact in foreign currency and across borders, and manage fluctuating expenses or cash flow. We are uniquely suited to helping our clients meet their banking needs across regions through our global network.

**Citibank** serves as a trusted advisor to our retail, mortgage, small business and wealth management clients at every stage of their financial journey. Through Citi's Access Account, Basic Banking, Citi Priority, Citigold and Citigold Private Client, we offer an array of products, services and digital capabilities to clients across the full spectrum of consumer banking needs worldwide. We’re currently looking for a high caliber professional to join our team as **Digital Governance and Vendor Management Lead - Hybrid** based in **Singapore**. Being part of our team means that we’ll provide you with the resources to meet your unique needs, empower you to make healthy decision and manage your financial well-being to help plan for your future.

The Digital Governance Sr Analyst drives excellence through strategic oversight of professional teams and departmental operations, integrating specialized knowledge and industry expertise within a defined scope. Contributes to standards around which others will operate, requiring in-depth understanding of new areas collectively integrating within the sub-function as well as coordinating and contributing to the objectives of the entire function. Requires foundational commercial awareness. Developed communication and diplomacy skills are required to guide, influence and convince others, particularly colleagues in other areas and potential external customers. Has responsibility for volume, quality, timeliness and delivery of end results of an area. May have responsibility for planning, budgeting and policy formulation within area of expertise. Will drive significant impact on the area through complex deliverables.

**Responsibilities**

**Regulatory Analysis & Mapping**:

- Perform comprehensive regulatory mapping exercises to identify applicable requirements across business operations
- Conduct regulatory change impact analysis to assess effects of new and evolving regulations on business processes
- Prepare documentation, arrange for evidence collection and manage impact assessments and escalations, meeting deliverables within expected timeframes
- Ensure adherence to governance processes to guarantee seamless project execution across team functions

**Process Innovation & Automation**:

- Champion process automation initiatives and AI incorporation across operational process flows and manual oversight activities
- Conduct deep-dive analysis to identify optimization opportunities and streamline workflows for enhanced efficiency and effectiveness
- Design and implement automated solutions to reduce manual effort while maintaining robust oversight and accuracy
- Collaborate with technology teams to develop intelligent monitoring systems and predictive analytics capabilities

**Digital Risk & Vendor Management**:

- Execute primary business owner responsibilities encompassing the entire cycle from onboarding to ongoing monitoring and offboarding processes
- Analyze and review quarterly regulatory monitoring results, identify gaps and implement suitable corrective actions
- Serve as a key liaison in managing third party vendor relationships and oversight programs
- Manage key relationships with internal stakeholders and ensure accountability for meeting digital risk requirements

**Strategic Oversight & Collaboration**:

- Work closely with various enterprise functions such as Risk, Operations, Compliance, Legal, Data Security and Fraud teams to review and obtain approval for planned initiatives
- Facilitate cross-functional regulatory interaction lifecycle management to ensure organization-wide alignment for all phases of the regulatory interaction lifec