Cafe Manager

3 days ago


Singapore MARTINO AGENCY Full time

A Cafe Manager is responsible for overseeing the daily operations of a cafe, including managing staff, ordering supplies, and ensuring excellent customer service. They coordinate with vendors, track finances, and maintain cleanliness.

**Responsibilities**
- Managing day-to-day operations of the cafe
- Hiring and onboarding new wait staff and baristas
- Training employees on drinks preparation and proper use of coffee equipment
- Coordinate with vendors and order supplies, as needed (like takeaway cups, coffee, milk and other ingredients)
- Maintain updated records of daily, weekly and monthly revenues and expenses
- Add new menu items based on seasonality and customers’ preferences (for example vegan coffee drinks)
- Advise staff on the best ways to resolve issues with clients and deliver excellent customer service
- Ensure all cafe areas are clean and tidy
- Nurture friendly relationships with customers to increase loyalty and boost our reputation

**Qualifications**:

- Work experience as a Cafe Manager or barista
- Hands-on experience with professional coffee machines
- Excellent communication skills with the ability to manage and motivate a team
- Customer service attitude



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