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Store Manager

3 weeks ago


Singapore GAGAN HOLDINGS PTE LTD Full time

At Massimo Duttu, our business model is centered in our customers, constantly adapting to their needs. We love what we do. Teamwork, passion, curiosity, diversity, sustainability, creativity, humility, and willing to contribute differently are our daily motivation. Does it sound like you?

If you are someone who is enthusiastic about everything you do, and are creative, unstoppable, clever and proactive, join us today

As a **Store Department Manager **, your duties include the following:

- Guarantees excellent customer service in his/her department.
- Makes sure the team seeks customer loyalty ensuring a better shopping experience, always being a role model.
- Provides feedback to store management and the product manager regarding product performance in the department depending on the needs of the store.
- Knows about the products and the collections of the season and makes sure the team is trained.
- Supervises the final result of display changes (reaction) and trains the team on the changes that have been made.
- Makes continuous replenishment of products at the store possible by organising and distributing among the operations team, ensuring they are replenished from the stockroom using tools available at the store.
- Ensures that the demand for the product is carried out effectively to achieve a greater impact on the sale.
- Ensures timetables are created a month in advance, complying with HR regulations and ensuring the maximum efficiency of the department.
- Does administrative work such as returns to work, leaves, shift changes, etc.
- Guarantees compliance with the occupational risk prevention policy.
- Trains, evaluates and develops the team, providing them constant feedback.
- Wears the full uniform smartly, respecting the Massimo Dutti Lifestyle Guide provided by the company and making sure the team also wears and respects it.
- Ensures the image of the window displays complies with the brand’s image standards and that the department has products to make an impact on sales.
- Carries out and supervises the proper execution of checkout operations.
- Makes sure the team is trained on technological devices and how to use them for all the processes of the customers’ shopping experience.
- Is familiar with and uses the RFID operating system, making sure the team is trained.

**You should have**:

- A minimum of two years of experience in a similar position.
- Management of sales reports Customer-focused and desire to be Results-driven