Client Advisor

2 weeks ago

Singapore Loro Piana Full time

**Job responsibilities**:
***

Reporting to Shop Manager,the Client Advisor contributes to the growth of sales in the shop. The Client Advisor is responsible for engaging clients and nurture their brand loyalty by conveying Loro Piana values, and maintain customer services as per Loro Piana standards.

**DUTIES & RESPONSIBILITIES**

**Sales**
- Achieve sales targets through effective use of selling techniques, clienteling and product knowledge, contributing to the global team performance
- Demonstrate team workMonitor individual target in terms of daily and monthly sales**Customer Relations And Following**
- Make clients be convinced by the brand quality and value
- Welcome clients like a host
- Fill out and update the client book, build relationship with customers
- Ensure the upkeep of the sale space and the image of the storeDeliver extra mile services if needed**Back Office Support**
- Contribute to stock management
- Able to maintain floor display area and merchandise
- Ensure customer service beyond reproach

**Profile**:
**Job Requirements**:

- At least 2 years retail sales experience
- Service oriented with excellent clienteling skills
- Enthusiastic and sincere with positive working attitude
- Good team player, with good communication and interpersonal skills

**_LORO PIANA _**
**MAISON***:

- Originally from Trivero in northern Italy, the Loro Piana family began trading wool in the early 1800s. In 1924, Pietro Loro Piana founded Ing. Loro Piana & C., the current company. Pietro’s nephew Franco took over in 1941, and after the war the firm began to establish its reputation as a supplier of premium wool and cashmere têxtiles for a growing haute couture industry, both home and abroad. In the 1970s, Sergio and Pier Luigi Loro Piana took up the reins, diversifying into luxury goods and developing an international retail arm. Now the world’s foremost cashmere processor, Loro Piana prides itself on sourcing the very finest, rarest raw materials the world has to offer, including unique cashmere from baby goats in northern China and Mongolia, vicuña from the Andes, extra-fine Merino wool from Australia and New Zealand and lotus flower fiber from Myanmar. The company draws on both time-honored traditions and state of the art technology to offer its discerning customers products that are renowned for their peerless quality. All of the company’s collections of ready-to-wear garments and accessories are made in Italy to the highest standards of craftsmanship and sartorial excellence.

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