Defect Liability Period Engineer

1 week ago


Singapore Thales Full time

Location: Singapore, Singapore

Thales people architect solutions that support 85 million mainline and suburban passenger journeys, worldwide, every day. Our Rail Signalling and Communication systems are used on metro lines across major cities, and 72,000 kms of route, 52,000 trains per day in 16 countries are controlled by our Traffic Management Systems. Together We deployed the first-ever nationwide ticketing system which processes over 50 million ticketing transactions in 100 cities daily.

Thales established its presence in Singapore in 1973 to support the expansion of aerospace-related activities in the Asia-Pacific region. Throughout the last four decades, the company grew from strength to strength and is today involved in the primary businesses of Aerospace (including Air Traffic Management), Defence & Security, Ground Transportation and Digital Identity & Security. Thales today employs over 2,100 people in Singapore across all its business areas.

Job Responsibilities:

- Responsible for signaling equipment maintenance activities (faults and defects) as per DLP (Defect Liability Period) contracts obligations and KPI.
- Manage the repair activities / processes and spares stock levels to ensure smooth operations for our customers through coordination with internal (Quality, Logistics, Design) and external (SMRT, LTA and suppliers) stakeholders
- Evaluate equipment test logs for root cause analysis of failures
- Review of repair reports from suppliers
- In charge of spares and repair data management
- Production of progress metrics and reporting to the customer
- Provide timely and reliable information to ensure customer satisfaction
- Ensure components stock availability for level 3 repairs activities, documentation and schematics

Job Requirements:

- Degree in Engineering in Electrical/Electronics/Mechanical
- Good interpersonal skills
- Familiar with Microsoft Office (Excel advanced level is a plus)
- Familiar with electronic boards repairs is a plus
- Customer interfacing experience


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