Senior Service Crew

2 days ago

Singapore Birds of Paradise Full time

The Senior Service Crew is a customer-facing role at Birds of Paradise Gelato Boutique that works closely with the Boutique Supervisor in delivering delightful experiences to every customer, according to company’s standards.

**RESPONSIBILITIES**
- Punctual boutique opening; quick & complete closing
- Scooping of ice cream
- Greeting and engaging with customers with warmth and tact
- Cashiering
- Preparation of complementary products
- General cleaning & washing
- Maintaining high level of hygiene practices
- Creating a nurturing environment through positive language, feedback and teamwork
- Guide new service crew in the learning of technical skills and knowledge and inspire them to deliver their best
- Troubleshoot any issues that may arise with relevant technical knowledge and skills
- Assist or lead at ad hoc off-site events (e.g. weddings, live-scoop events
- Undertake ad-hoc duties as reasonably assigned from time to time

**WE ARE LOOKING FOR SOMEONE WITH**
- a heart of service strong work ethic (reliable, committed, go-the-extra-mile)
- high level of integrity and professionalism
- warm & positive communicative skills
- an ambassador who believes in & embodies our brand vision, mission & values

**REQUIREMENTS & QUALIFICATIONS**
- Diploma or higher
- Proficient with Microsoft Office (excel, word) & Google Suites (google sheet, doc)
- Some relevant working experience preferred
- Shift work (9h work day, 5-day work week, including weekends & Public Holidays)

**About Birds of Paradise**:
We delight in creating gelato of the finest quality, inspired by the botanical flavours of nature.
At Birds of Paradise Gelato Boutique, our values of Quality, Balance, Trust, Care, and Delight guide us in working towards our vision and mission.
Vision: To make the world a better place
Mission: Delight our customers, Nurture our staff, Contribute to community
Workplace: Across Singapore (East & Central)

Job types: Full-time

Education: No education required

Work location: On-site

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