General Practitioner
1 week ago
**Responsibilities**
- Examine users thoroughly through the self-reported health profile.
- Further examine users via video-consultation to discuss treatment options, advice on how and when to use the medication, what to expect when using it, and important details to note/remember, as well as address any questions or concerns the users may have.
- Prescribe the medication to be delivered, and refilled if required, to the user.
- Collaborate with the customer care team to respond to any questions from users regarding side effects, medication use, etc.
- Continually assess and improve services offered, process flow, and operations to improve overall user experience.
- Ensure available time slots are updated and shared weekly so that users can book their video-consultation.
**Requirements**:
- Excellent communication skills, both verbal and written
- Excellent interpersonal skills
- Flexibility and adaptability to changes
- Ability to consult and counsel remotely online
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