IT Executive

1 week ago

Singapore ST LUKE'S ELDERCARE LTD. Full time

**Job Responsibilities:
**IT Applications Project management and Applications Support**
- To manage project development from initiation to closure
- Responsible for planning, executing and timelines and budgets.
- Plan, execute and manage projects/ commissioning of IT systems and technologies from initiation to delivery, including post-implementation support and system maintenance to achieve automation and operational efficiency
- Track and manage all incidents to ensure resolution/ escalation to the relevant support staff/ vendors
- Manage and govern IT service providers and vendors to ensure SLA commitments are met
- Manage system access roles/ rights and user-ids (add/ modify/ delete)
- Maintain user documentation including release notes, training guides and UAT documentation.

**Project management and technical consultancy**
- Provide IT project management and domain knowledge to users when required
- Partner users in evaluating IT solutions and products so that solution implemented is secure, reliable and has the necessary vendor support/ warranty in-place

**Others**
- Any other assignments/ projects as required by the Supervisor.
- Working knowledge of both waterfall and agile development methodology

**Requirements**:

- Diploma or degree in computer science, information technology or a related field
- Minimum of 3 years of experience as an IT Business Analyst in software development or related field
- Knowledge of SDLC process
- Strong analytical skills and ability to work independently
- Good time-management skills and the ability to work under pressure
- Comfortable learning new technologies as needed for new solutions
- Proactive, resourceful, willingness to learn and take on responsibilities
- Must be willing and able to travel across Singapore to support remote sites when required

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