Tcm Patient Service Associate

6 days ago

Singapore SIN KANG TCM CLINIC PTE. LTD. Full time

1 year exp

**Roles & Responsibilities**
- You will represent Sin Kang TCM as a front-line support staff. You will provide patient-centric service and be responsible for the smooth of registration of patients, including assisting with appointment bookings, customer service, scheduling, medicine dispensing, basic housekeeping, supply stock-count and management
- 负责门诊前台接待工作,客户预约,就诊接待,客户投诉初步受理等工作
- 诊所营业前准备和营业结束的收尾工作,准确完成各类加工件的收发和追踪
- 顾客初诊信息录入,顾客回访、负责门诊采购事宜,办公用品/药库的管理
- 维护门诊日常办公环境整洁

**Requirements**:

- Good customer service and people skills required
- Proficiency both in Chinese and English is a must, who is able to handle Mandarin-speaking clients, colleagues and documents (We are TCM clinic)
- Willing to work retail hours, weekends & public holidays
- At least 1 year of working experience in the related field is required for this position
- Preferably non-Executive specialized in Healthcare - Nurse/Medical Support & Assistant or equivalent

**Minimum qualification level**

**Working Hours**:

- 5 days work week (including 1 weekend)
- 10:00am - 9:00pm
- 2 breaks of 45 minutes in between

Work near MRT

For over 20 years, Sin Kang TCM Clinic has been providing a holistic and comprehensive range of treatments for our patients to improve their quality of life through affordable healthcare, based on Traditional Chinese Medicine (TCM) wisdom and modern medicine advances. Some of our treatments include signature NO-PAIN Acupuncture, Tui Na, Cupping, Gua Sha and many more. Our achievements and efforts were recognised in 2014, as we clinched **Top 25 Prestige Award 2014.**

With more than 20 TCM Practitioners Board certified and highly qualified physicians and therapists, our wealth of clinical and practical experience has seen us through many successful cases of treatment for sprains, migraine, obesity, sleeping disorders, sports injury and so on. One of our specialities lies in relieving discomfort and stiff back/neck arising from long term usage of computers and electronic devices.

Currently, we operate 2 TCM Clinics in Singapore - 100AM (near to Tanjong Pagar MRT) and The Star Vista (near to Buona Vista MRT)

**張玲中医诊所**是个20多年的老字号.我们秉持着中医知识和现代医学,为患者提供了整体和全面的治疗,改善他们的生活质量.我们拿手疗法包括招牌无痛针灸 (NO-PAIN Acupuncture), 推拿,拔罐和刮痧.在2014年,我们的努力和专业受得了肯定,我们荣获**Top 25 Prestige Award 2014.**

我们的团队里有20多个持有新加坡中医管理委员会执照的医师和治疗师.我们丰富的临床和实践经验让我们见证了许多成功治疗的病例,比如扭伤,偏头痛,肥胖,睡眠障碍,运动损伤等.我们擅长治疗困扰很多低头族上班人士的颈背酸痛和僵硬.

我们目前在新加坡的三个市中心营业-100AM购物中心, The Star Vista购物中心 及在 Paya Lebar Square购物中心

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