
Service Engineer
6 days ago
On-Site:
- Perform on-site troubleshooting and analyze problems (symptoms, root-causes, tests, solutions).
- Able to handle on-site jobs independently with limited assistance from technical office.
- Liaise with manufacturers globally to resolve clients’ issue.
- Prepare on-site operations, define and write site procedures.
- Write detailed and illustrated service reports after each on-site visit.
- Participate in Site Acceptance Tests with clients, partners and suppliers.
- Perform spare-parts deliveries to clients’ sites.
Office:
- Maintain Service projects documentation up-to-date, accessible and stored online.
- Receive spare-parts deliveries and check their completeness, prepare spare-parts delivery documents.
- Receive, acknowledge and clarify RFQs from clients.
- Request for suppliers or partners’ quotations and prepare offers for clients accordingly.
- Ensure projects follow-up by frequent communication with clients, partners and supplier (both locally and overseas).
**Requirements**:
- Engineering Degree holder from a recognized university (preferably mechanical or electrical).
- At least 3 years of relevant working experience.
- Willing to learn and take initiatives.
- Meticulous, pays attention to details.
- Willing to perform on-site troubleshooting and coordination (Tuas area), resolve customer complaints and technical issues.
- Analytical thinking.
- Good communication and reporting abilities.
- Excellent interpersonal skills interacting with clients, partners and subcontractors.
- Proficient English language, other languages can be a plus.
- Class 3 driving license will be an added advantage.
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