
Customer Service Associate
1 week ago
**Company**: Top Fortune 500 company
**Industry**: Social Media / E-Commerce
**Location**: Kembangan
**Salary**: Basic up to $3,500 per month + KPI Incentives Up to $500 + Variable bonuses
**Working Hours**: 5-day work week, shift hours (Adhering to 44 hours/week)
**Responsibilities**:
- Respond to enquiries from B2B clients with excellent customer service
- Work closely with partners to deliver consultative support and education on B2B client’s products
- Perform data analysis and execute data-informed initiatives that will improve the B2B clientele experience and drive business growth
- Gather feedback to enhance products and the B2B client experience
- Ad-hoc duties as assigned
**Job Requirements**
- Minimally a NITEC holder
- Proficiency in English to support communication with English-speaking clientele
- Experience in Customer Service / Liaising with B2B clientele is a bonus
Goh Yi Min, Mai (R22104617)
Scientec Consulting Pte Ltd (Scientec Personnel) -11C5781
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