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Customer Services Coordinator

3 weeks ago


Singapore RECRUIT EXPERT PTE. LTD. Full time

Our client is the largest maritime safety company globally, setting the standard for innovation in design and engineering.
- Provide expert product and service information, addressing complex customer inquiries and resolving issues promptly.
- Process quotes and orders, including custom requests, and coordinate with relevant teams for delivery.
- Develop and maintain customer relationships through proactive outreach and follow-up actions, ensuring exceptional service to foster loyalty.
- Uphold company policies and safety standards, contributing to an inclusive team environment and completing any additional duties as assigned.

**Requirements**:

- Nitec and above
- At least 2 years of **customer relationship management **experience in the **Marine **or **Aviation **industry.
- Strong problem-solving skills, capable of navigating complex information and adapting strategies as situations change.

EA Licence: 19C9701

Registration: R24120303