Application Engineer

7 days ago

Singapore ARROWLOGIC PTE. LTD. Full time

**Understanding Our Company**

Over a decade, Arrowlogic has established our strength in providing our own unique solutions for both our IT and AV customers. With a combined team of both dynamic and experience members, our company has always been successful in delivering the upmost requirement to our clients.

We believed and encourage 2-way communications within the company, promote and support innovative ideas from all contributions. The company motivates all staffs to keep them continues upgrading for better working skill.

We are a company that provide Queue Management and Digital Signage Solution, Visitor Booking and Management Systems, F&B and Cloud Kitchen System. We supply and provide consultation and installation of LED wall, LCD Video Wall and projection display solution to F&B and Branded Retail stores.

We are looking for an Application Engineer to join our team and consult with our clients to communicate their software needs to our development team and demonstrate software products to our customers when required. Application Engineer responsibilities include providing technical support to our clients and assisting our sales team with software demonstrations and prototypes throughout the sales process. Ultimately, you will work directly with our clients and provide support for our sales and software development teams as needed.
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Working as a Application Engineer

**_Your Responsibilities _**
- Proven work experience as an Application Engineer or similar role
- Previous experience in sales or customer services is advantageous
- Extensive experience in deploying, optimizing and maintaining software
- Excellent analytical and problem-solving abilities
- Exceptional customer service and interpersonal skills
- Superb collaboration and communication
- Great organization and time management
- Relevant training and/or certifications as an Application Engineer
- Knowledge in AWS, Cloudflare

**_Job Requirements _**
- Provide clients with technical support as needed and relay information to our development teams for ongoing maintenance and update needs
- Perform diagnostic tests and debugging procedures while improving code and re-designing tasks
- Generate ideas for software innovation based on market trends

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