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Singapore EN DINING BAR HOLDINGS PTE. LTD. Full time

This position is responsible for managing the floor operation with the direction of the Outlet Manager on day to day business.

Primary
- Understands the company culture and exemplifies the brand style.
- Lead and demonstrate the basics (Smile, greeting, responding, organization, safety, house rule and others).
- Familiar the whole floor operation. Able to carry out the role of every floor position. (Host, server, cashier and others).
- Effective reporting and discussing with the direct report.

Secondary
- Always provide a high quality of service and deliver excellent dining experience to all customers.
- Serve foods and drinks as quickly as possible, ensure all dishes in right presentation, temperature & portion.
- Responds to questions or comments professionally and effectively. Reports, discuss or consult with Outlet Manager directly.
- Ensure drink bar ingredients keep fresh and follow FEFO (first expired first out) standard.
- Manage all outlet stocks such as drink bar item, disposable items and others. Assist on month-end stock take.
- Ensure outlet (floor and drink bar area) cleanliness, and always keep the outlet in excellent hygiene standards.
- Ensure outlet housekeeping are carry on as scheduled planned.
- Always ensure team members are following service manual; follow up with new team members’ progress.
- Understand and support kitchen operation.