IT Desktop Engineer

2 days ago

Singapore Bhavyam infotech Full time

RESPONSIBILITIES:

- To provide IT hardware service and support on desktops, laptops for end users and corporate customers
- Provide timely update to customers on service appointment, service status till closure of the services incidents.
- Ensure proper parts handling and movement within the team during transit to customers.
- Support and troubleshooting which includes diagnosis of hardware and software failures or problem.
- Install Operation system, firmware, and bios.
- Handles and manages end-user from end to end.
- Handling, resolving, and keeping track of assigned cases through ticketing system.
- Work closely with dispatchers, leads and supervisor to ensure all jobs are completed and closed timely.
- Attend new product training via Web based training.

**REQUIREMENTS**:

- Minimum Diploma of relevant studies holders. Minimum 3 years experience is required. **Possesses basic hardware and software knowledge. **Flexible and adaptable to change. **Enjoy working with people and prepared to take on new opportunities and experience. **Strong interpersonal and communication skills

**Salary**: $2,500.00 - $4,200.00 per month

Schedule:

- Monday to Friday

Work Location: One location

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