Operations Trade Finance

2 weeks ago

Singapore ING Group Full time

Operations Trade Finance - L/C Documents Checker

**Overall Function**

The incumbent is expected to possess good knowledge of trade finance products, trade workflows and processes in particular handling of cross-border transactions. Some relevant working knowledge of trade business conducted in Europe. This function is in Trade Services Department (TSD) in Singapore with the focus to support Europe & Asian offices in their L/C Documents checking function.

**Key Responsibilities**
- Perform 1st and 2nd check (if applicable) of both Import and Export L/C documents
- Communicate with Europe & Asia offices on the check status of L/C documents
- Provide professional advice to the branch offices on discrepancy/ies noted on the documents; fulfilling of terms and conditions in the L/C, and mitigating non-compliance documents presentation after shipment
- Co-ordinate and work efficiently within the team
- Ensure daily tasks are executed as per SLA and Global work instructions and escalate to Team Head/HOD upon identification of deviations or the development of unexpected risk events during the work flow.
- Ensure adherence to ING's procedures, policy and guidelines at all times.
- Propose areas of improvement in the team for the benefit of the team and branch offices
- Assist in projects to improve work processes & migrations

Other responsibilities and daily tasks include the following:

- Provide quality checking and timely service delivery to branch offices.
- Cultivate team spirit and build up confidence in the new team in their handling of their daily documents checking.
- Continuously exceeding customer expectations: the WOW effect

**Qualifications and Skills**
- Acceptable tertiary education
- CDCS certified L/C Documents checker
- At least 3 - 5 years' of experience in handling both Import and Export L/C Document checking
- Knowledge of Swift Alliance and any main accounting system
- Knowledge of ICC publications - UCP600, ISP98, URR725, URC522, ISBP.
- Knowledge of local region's regulatory compliance and anti-money laundering policy
- Possess effective communication skill to work with the teams and branch offices
- Preferably with exposure to outsource/insource operations

Job ID REQ-10065678

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