Third Party Risk Officer

**Responsibilities**:
Ensure accurate and timely delivery of key changes to the business by leading Global Change Management (GCM) process
Creating and managing end to end calendar with critical steps, dependencies and dates
Hosting kick-off calls with change owner to gather stakeholders, begin impact assessment and identify leads from each functional group to be part of the project
Help change owners craft clear messages that address all stakeholder questions (including Legal & Compliance)
Build and develop partnerships with potential initiators/ change owners, channel leads and stakeholders by:
Provide ongoing 1:1 consultative training to change owners on both process and tools during the course of their GCM, as well as provide general training to raise awareness of GCM process
Facilitate and lead cross-functional meetings
Assist in awareness campaigns and communications of Global Change Management objectives, process
Develop analytics and reporting to track effectiveness of process and identify potential process improvements
Contribute to developing enhancements of Work Flow Management tool
Provide thought leadership in continually reviewing process and identifying improvements
Has the ability to operate with a limited level of direct supervision.
Can exercise independence of judgement and autonomy.
Acts as SME to senior stakeholders and /or other team members.

**Qualifications**:
5-8 years Project Management experience in financial services, control compliance or legal disciplines
Experience with work-flow systems
Excellent project management and organizational skills.
Outstanding relationship building and relationship management skills
Consistently demonstrates clear and concise written and verbal communication skills
Proficient in Microsoft Office with an emphasis on MS Excel
Self-motivated and detail oriented

**Education**:
Bachelor’s/University degree or equivalent experience

**Key Third Party Management Responsibilities**:
Coordination with various functions/stakeholders of the bank on various fronts related to TPM
initiatives including internal audit and regulatory reviews

Contribute in developing/ reviewing Country level TPM program document to ensure
alignment with the local regulatory expectations and requirements

Support Country Third Party Risk Steering Committee (CTPM - SC) meetings and ensure that
all discussions/ actions are documented

Ensure that Annual Due Diligence requirements are duly adhered to by all stakeholders for all
Outsourced Service Providers (OSPs) and overdue ADDs are appropriately escalated to the
CTPM-SC

Escalate any significant exceptions highlighted in the TPM Dashboard to CTPM-SC / BAO
functional management for resolution

Manage Inventory for External & Internal Outsource Service Providers including subcontractors
leveraging on the Inventory template shared by the Regional TPM Office duly
aligned with local regulatory requirements

Supporting various country requests/queries for better management of Third Parties across
the region

Review various risk reports/databases and help in effectively addressing the risks
Perform root-cause analysis of key indicators breaches along with BAO/BAO Support or
Service Recipient and track for effective closure

Develop various presentations for senior management review and discussion
Develop guidance notes, procedures, including devising collation of information via the
SharePoint

Review opportunities to simplify and streamline the existing CBAT clearance process with
specific focus on reducing the turnaround time and improving quality of submissions from the
business. Work with the CBDC Utilities to help address issues.

PDPA - work closely with various businesses and contribute to developing/reviewing country
level PDPA documents/business procedures to ensure alignment with the local data privacy

Develop guidance notes, procedures, including devising collation of information via
SharePoint and other collaborative tools
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- **Job Family Group**: Risk Management
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- **Job Family**: Business Risk & Controls
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- **Time Type**: Full time
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- Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

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