Junior Client Services Executive

4 days ago


Raffles, Singapore NCA Organisation Full time

**Location**: Raffles Place

**Job Type**: Full-Time | Entry-Level

**Looking for an Exciting Opportunity to Kickstart Your Career?**

Are you a fresh graduate eager to gain hands-on experience in client services? Join a dynamic team as a **Junior Client Services Executive** and get the mentorship you need to build a successful career in client relations, service delivery, and account management.
- Serve as the main point of contact for clients, delivering exceptional customer service and fostering long-term relationships.
- Assist with resolving client inquiries, concerns, and feedback promptly and professionally.
- Support senior team members in managing client accounts and ensuring customer satisfaction.
- Communicate between clients and internal teams to ensure seamless service delivery.
- Perform administrative duties such as preparing reports, scheduling meetings, and maintaining client records.
- Track and follow up on client issues, ensuring timely resolution.
- Participate in client onboarding and training sessions to facilitate smooth transitions.

**Role Requirements**:

- Local diploma or bachelor’s degree in any field.
- Excellent communication and interpersonal skills.
- Strong organizational skills and attention to detail.
- Positive attitude with a strong willingness to learn.
- Ability to work collaboratively within a team.
- Customer-oriented with a calm and professional demeanor in client interactions.
- Ability to manage tasks in a fast-paced environment.

**Job Types**: Full-time, Permanent, Fresh graduate

Pay: $3,500.00 - $5,000.00 per month

**Benefits**:

- Employee discount
- Flexible schedule
- Health insurance
- Professional development

Schedule:

- Monday to Friday

Supplemental Pay:

- 13th month salary
- Attendance bonus
- Overtime pay
- Performance bonus
- Yearly bonus

Work Location: In person



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