General Manager 总经理

**Job Highlights**
- Good working environment
- Attractive staff benefits, salary and commission

**Responsibilities**:

- Overseeing clinic operations and staff duties.
- Assist with customer service to ensure overall customer satisfaction.
- Managing internal and external communications, and answering queries about the clinic.
- Help to detail, design, and implement marketing plans for each product or service being offered.
- Develop sales strategies and approaches for various products and services, such as special promotions and sponsored events, and work with marketing executives to generate leads and maximize conversion.
- Track sales data and work to meet quotas or sales team goals.
- Analyze trends, data, demographics, pricing strategies, and other information that can potentially improve marketing and sales performance.
- Performing the hiring, interview, training, and performance evaluation of staff members.

**Requirements**:

- You must have a minimum 2 years of relevant experience in the clinic/spa/beauty related industry. You must have a proven track record in a highly competitive sales environment.
- Willing to travel.
- Willing to work and remain contactable during clinic/outlet operating hours including Public Holidays, Saturdays and Sundays.
- Ability to supervise and motivate clinic staff to perform their duties efficiently.
- You must be able to converse well in Chinese and English in order to communicate with Mandarin speaking customers
- Must proficiency in reading and writing in English and Mandarin.

**工作亮点**:

- 良好的工作环境
- 有吸引人的员工福利、薪水和佣金

**职责**
- 监督诊所的运营和员工职责。
- 协助提供客户服务，确保客户总体满意度。
- 管理内部和外部沟通，并回答有关诊所的查询。
- 协助详细制定和实施每种产品或服务的营销计划。
- 制定各种产品和服务的销售策略和方法，如特别促销和赞助活动，并与营销执行人员合作生成潜在客户并最大程度地提高转化率。
- 跟踪销售数据并努力实现销售配额或销售团队目标。
- 分析可能改善营销和销售业绩的趋势、数据、人口统计信息、定价策略和其他信息。
- 进行员工的招聘、面试、培训和绩效评估。

**要求：**:

- 您必须在诊所/水疗/美容相关行业拥有至少2年的相关经验。您必须在竞争激烈的销售环境中有可靠的业绩记录。
- 愿意出差。
- 愿意在诊所/分店营业时间内，包括公共假期、星期六和星期天工作并保持联系。
- 能够监督和激励诊所员工以有效履行职责。
- 您能够用中文和英文进行良好的交流，以与讲中文的客户沟通

**About us**:
Since its establishment in 2003, Refresh Group has emerged as the leading healthcare provider in Singapore. With a profound commitment to promoting holistic well-being, the group's inception was driven by the unwavering mission of delivering exceptional and professional care for both the body and mind. Over the years, Refresh Group has expanded its range of services beyond its flagship outlet, Refresh Bodyworks, which was introduced in 2005 and initially focused on foot reflexology and body massage. Today, the group has diversified its offerings to encompass a wide array of health and wellness treatments, catering to the unique needs of its clientele.

With a robust network of 11 outlets strategically located throughout the region, Refresh Group continues to make a meaningful impact on the well-being of its valued customers. Comprising a dedicated team of 200 seasoned professionals, the group combines their expertise and passion to create an unparalleled experience for every individual who seeks beauty and wellness solutions.

Refresh Group 已成为新加坡领先的医疗保健提供商。 该集团的成立源于坚定不移的使命，为保提供卓越和专业的护理。 多年来，Refresh Group 已将其服务范围扩展到其旗舰店 Refresh Bodyworks 之外，后者于 2005 年推出，由最初专注于足部反射疗法和身体按摩，到如今，该集团已将其产品多样化，涵盖范围广泛的健康和保健治疗，以满足其客户的独特需求。

该团队由 200 名经验丰富的专业人士组成，结合他们的专业知识和热情，为每个寻求美容和健康的人解决方案并创造无与伦比的体验。
- "This is in partnership with the Employment and Employability Institute Pte Ltd (“e2i”)._
- e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers_
- and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering_
- employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades_
- Union