Client Associate- P&C Global Program

Posting Description:
**_ We’re hiring_**

The Aon Singapore’s Property and Casualty group provides high-quality risk and insurance advisory and placement services to a wide range of corporate organizations in Singapore. We are currently recruiting a **Client Associate
- P&C Global Program** to join our team in Singapore.

**Aon is in the business of better decisions**

At Aon, we shape decisions for the better to protect and enrich the lives of people around the world.

As an organization, we are united through trust as one inclusive, diverse team, and we are passionate about helping our colleagues and clients succeed.

**What the day will look like**

The Aon Global Client Network (AGCN) provides high quality risk and insurance advisory and placement service to some of the largest global corporate organizations in the world.

1) **Renewal support**
- Consolidate renewal values, claims and other data from clients and local Aon offices
- Compile underwriting information pack
- Prepare draft quotation slips
- Compile comparison of renewal quotes from insurers
- Convert quotation slip to placement slip to coverage summary
- Follow up with insurers on placement slips
- Work with overseas Aon offices/Third Party Brokers on issuance of local admitted
- policies
- Create client insurance and claims manual
- Prepare premium allocation for client servicer’s review
- Project insurance (CAR/EAR) period tracking

**2) Client service support**
- Consolidate data for stewardship reports
- Receive, verify and communicate client’s declarations (e.g.. vehicles, cargo) to
- insurers
- Prepare policies summaries
- Perform claims analytics
- Update Contract Review or Certificate Tracking Registers
- Upload documents/policy information into clients’ web portals
- Manage updating of client data for Aon WorkComp
- Tracking of Terms of Business Agreement (TOBA) / Broker Service Agreements.
- Submit Bridger Screening requests
- Coordinate client meetings
- Arrange corporate gifts for clients
- Liaise with overseas Aon offices/third party brokers on client account reporting
- requirements and document requests.

**3) Client insurance documents (Policies, Certificates of Insurance, Cover Notes,**

**Endorsements etc.)**
- Liaise with insurers and Aon offices on timely issuance of various insurance
- documents
- Check accuracy of insurance documents (minimize Errors & Omissions)
- Generate Cover Letters to clients, Confirmation of Cover, Debit Notes and
- Certified True Copies of insurance documents
- Issue Cover Notes
- Coordinate and monitor signing of Notice of Assignments by insurers and
- submission to the client as and when necessary

**4) Systems utilization - including (but not limited) to**:

- AonLine, Global Account Management System (GAMS), Riskminder, Aon Connect, InFlow, Document Management Interface (DMI) system, Client Capture, Qlikview etc

**5) General document management**
- Ensure compliance with processes by assisting in the delivery of essential documents, such as TOBA and Renewal Questionnaires, to clients.
- Perform filing and archiving tasks to maintain organized files.
- Handle photocopying and scanning of documents, and utilize binding methods to create reports.
- Coordinate the dispatch of documents to both clients and insurers for efficient communication.

**6) Support financial performance**
- Raise Client Requests, Billing Requests (including pre-billing to manage Premium Payment Warranty), Revenue Sharing Forms (in GAMS)
- Create invoice in Coupa and Ariba system
- Print Statement of Accounts / verify on invoice/fee issues
- Track and follow up with clients and Aon offices on premium and fee payments
- Monitor and minimize Account Receivables
- Gather premium receipts from insurers
- Generate cheque requisitions
- Where requested by clients, coordinate issuance of Official Receipts from Aon
- Finance and send to clients

**How this opportunity is different**

Our teams are highly collaborative, working towards common goals while striving for excellence in the solutions we provide to our clients. We embrace challenges and rely on each other for support and creative problem solving. Our colleagues and leaders support professional development to help each other grow and excel. Working together, we can achieve great things
- . _

**Skills and experience that will lead to success**
- Diploma, GCE ‘A’ or ‘O’ Level
- Independent, proactive, helpful, efficient
- Meticulous and able to multi-task
- Pleasant and positive personality, adaptable to changes
- Good spoken and written communication skills

**How we support our colleagues**

In addition to our comprehensive benefits package, we encourage a diverse workforce. Plus, our agile, inclusive environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at Aon. Furthermore, all colleagues enjoy two **“Global Wellbeing Days”** each year, encouraging you to take time to focus on yourself. We off