Customer Relations Consultant
1 week ago
**Our Client**:
Healthcare Industry
5 Days, 9 am to 6pm
Yishun
UP $3000 + Performance Bonus
**Responsibilities**:
Perform pre-sales support for promotions, products, services to customers promptly and after sales support including follow up on pending contract, enquiries, transplant, etc. matters.
Perform inbound / outbound calls to maintain or elevate relationships with customers through feedback collection, resolving complaint, service recovery, etc.
Encourage the conversion or upgrading of customers plans from annual payment to prepayment plan for retention purpose
Assist in troubleshooting in-house system, database verifications, user acceptance tests, etc customer management related tasks
**Requirements**:
Min. Diploma in Marketing / Business Management or equivalent
Min. 1-3 years of Telemarketing / Customer Service experience
For interested applicants, please click "APPLY NOW"
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**Shirley Wong Hung Sing | EA Reg No**: R21100531
**JTE Recruit Pte Ltd | EA Lic No**: 14C7215
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