Product Intern, Digital Services

2 weeks ago

Singapore Ninja Van Full time

Ninja Van is a tech-enabled logistics company on a mission to provide hassle-free delivery services for businesses of all sizes across Southeast Asia. Launched in 2014, we started operations in Singapore and have become the region's largest and fastest growing last-mile logistics company, partnering with over 35,000 merchants and delivering more than 1,000 parcels every minute across six countries.

At our core, we are a technology company that is disrupting a massive industry with cutting-edge software and operational concepts. Powered by algorithm-based optimisation, dynamic routing, end-to-end tracking and a data-driven approach, we provide best-of-class delivery services that delight both the shippers and end customers. But we are just getting started We have much room for improvement and many ideas that will further shape the industry.

The Digital Services team provides e-commerce sellers with a suite of digital tools that automates and optimizes the most challenging aspects of the e-commerce process, allowing users to streamline order fulfillment and manage customer experience across various digital channels and platforms, integrating it with our delivery services to create a hassle-free experience.

**Responsibilities**:

- Label product functions and descriptive texts within the Product System
- Provide Product Managers with local context during the product planning stage.
- Assist Product Manager with conducting product UAT.
- Identify bugs or any other unreasonable / inconsistent user experience and provide suggestions to Product Managers for product improvement.
- Support all the other product-related tasks from Product Managers.

**Requirements**:

- Fluent in English, ability to write and communicate in Chinese would be highly preferred to liaise with Mandarin-speaking stakeholders in China

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