Compliance & Control Lead

Reporting to the Head of Platform & Operations, the role holder will be required to work with SMEs to drive the control agenda, ensuring alignment with policies and assisting, facilitating, managing and monitoring all aspects of risk and control as it relates to Data & Analytics for the Consumer Bank.

The role holder will lead the delivery of a best-in-class risk and control function, and is independent in their judgment, with unquestionable personal integrity and ethics, be able to challenge and be challenged whilst maintaining the highest levels of professionalism.

**Key Responsibilities**:

- Own and drive the Data & Analytics risk and control agenda in terms of disseminating relevant policies and assessing the impact on the Data & Analytics function. This includes performing process reviews, risk / control-identification including respective KRI assignment, controls assurance.
- Document, enhance and develop procedures and processes to improve efficiency and strengthen the control environment.
- Identify and assign key metrics (e.g. KRIs / KPIs) to support effective monitoring and management of operational risk including controls assurance and ensure issues are identified and corrective actions are raised to address gaps.
- Provide strong oversight of CAP (Corrective Action Plan) remediation activities both for audit and control issues including quality completion of Risk Exception documentation and annual renewals.
- Support the team in ensuring the remediation of corrective actions relating to both self-identified and audit issues are completed on time and with the appropriate level of quality and adherence to IBAM.
- Support the risk assessment program within Citi including governance, oversight and reporting of Management Control Assessments (MCA).
- Own and drive all aspects of internal audit, ensuring scope is adhered to and requests for information are fulfilled in a timely manner.
- Review and maintain controls, monitoring their effectiveness and enhancing where necessary.
- Support Data & Analytics in governance and processes around laws and regulations such as cross-border, data privacy.
- Manage the monthly control meetings and ensuring the effective management of risk initiatives impacting your designated area of coverage
- Support other Data & Analytics staff in performing ad hoc control assessment activities upon request.
- Work to embed risk awareness so that it is part of the BAU decision making processes and activities
- Complete all tasks in connection with the organization’s activity but not detailed in the current job description, assigned by the direct manager, supervisor, or the functional head.

**Knowledge / Experience**:
Essential:

- 10+ years relevant experience in a risk and controls role
- Risk and controls experience within the financial services industry

Desirable:

- Undergraduate or postgraduate degree in a related field (e.g. Risk Management, Business Administration, Finance)
- Exposure risk and controls in a Consumer Banking setting
- Experience in risk management for a data organization
- Experience managing internal audit within a function

**Skills**:
Essential:

- Stakeholder management - experience working with and managing multiple senior stakeholders
- Influencing - able to influence outcomes without necessarily direct authority; experienced navigating large complex organizations to achieve results
- Evangelist - acts as an evangelist for operating in control and seeks to build a risk aware culture
- Self-motivated and accountable - demonstrated ability to follow through to execution
- Project management - ability to lead cross functional teams towards a common vision
- Organized - can juggle multiple, potentially competing priorities with assurance
- Detail oriented - obsessed with quality
- Superior communication - able to clearly articulate complex strategies / techniques and ideas, in both oral and written form, to senior management, with associated confidence
- Execution oriented - doesn’t remain in the theoretical; is able to make choices / decisions in the name of delivering rapid business impact
- Collaborative - easy to work with, across all levels of the organization; builds effective working relationships
- Bias for change - actively seeks out ways to improve processes, people, etc.
- **Job Family Group**:
Compliance and Control
- **Job Family**:
Business Control
- **Time Type**:
Full time
- Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

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