Solutions Engineer

We are looking for a **Solutions Engineer**, specialising in Search, or GenAI, or DevOps with strong **Python skills,** and with relevant work experience in a software product company.

**About the role**

We are looking for someone who wants to use their affinity for technology in a business context where AI solutions bring massive business value. In this role, you might face corporate bankers who are sourcing the next big M&A opportunity, or business stakeholders who translate business requirements into technological products. We need someone who brings the enthusiasm and interest to grow into this role.

**Responsibilities**:

- Work with partners and customers on an operational level throughout the stages of solution qualification, implementation, and support.
- Implement innovative digital transformation projects, primarily in the Finance & Public Sectors.
- Collaborate with Business and Engineering team members on customer use cases to deliver the solution design with the aim of meeting or exceeding the business expectations.
- Provide technical expertise and run tests on the requirements and suitability of Squirro’s modules and features with regards to the solution scopes from customers and partners.
- Engage with technical users of all levels from Squirro’s ecosystem of partners and customers to provide technical guidance on the development, implementation and support of solution using Squirro’s modules.
- Extending Squirro’s platform with custom backend components in Python and Bash within the platform’s operational sphere.
- Collaborate with Engineering team members on product features required by the market and contribute towards product development.
- Deploying solutions on hybrid infrastructure within Linux environment, using infrastructure code tools such as Ansible.
- Advocate the adoption of our Frontend BI dashboards and execute potential custom extensions to meet users’ strategic objectives for Insights from Squirro’s platform.
- Drive the generation and maintenance of documentations throughout a Waterfall or Agile project lifecycle as part of Squirro’s knowledge sharing policies and culture.
- Drive or support project management tasks in projects that are delivered by Squirro or our partners.
- Ensure high-quality delivery of Squirro’s solutions and proactively manage risk and dependencies.

**Preferred experience**:

- Minimum 5 years in **technical consulting**, **software engineering**, and/or DevOps engineering roles.
- Minimum 3 years in a **client-facing** role as a point-of-contact for technical and non-technical users.
- Experience in implementing a full project lifecycle based on Waterfall and Agile methodologies. Project management would be an advantage.
- Experienced in working with **Elasticsearch** in production deployments. This involves things like relevancy-tuning Elasticsearch, efficient data modelling, optimizing search and indexing performance.
- party web services.
- Experience in **Redis** and/or **Postgres/MySQL/MariaDB** database management.
- Experience performing system administration tasks on **Linux** and shell scripting.
- End-to-end project delivery, including the setup and deployment of IT solutions for clients, data loading, data enrichment and analysis, data visualisation, and integration.

Ideally, you also have:

- Unstructured data on a previous project or role.
- **Natural Language Processing** and **Machine Learnin**g**knowledge.
- Ability to communicate and coach complex technical concepts to various levels of external technical users such as from customers and partners.
- Experience in building and maintaining project documentations to support implementations executed internally or by partners.
- Experience in managing and communicating product documentations to an external ecosystem would be an advantage.

**Who you are**:

- You are a smart, open-minded and curious person.
- You can deal with challenges and are able to find the best technical solution.
- You can identify the root cause of a problem and name it.
- Strong programming experience in Python.
- Experience with using Linux
- Proven track record in software systems design, implementation and coaching.
- Good communication skills and an easily adaptable team player.

**Our tools**:

- Core software: Python, JavaScript, GNU/Linux
- Data storage: Elasticsearch, Postgres/MySQL/MariaDB, Redis
- Web components: Flask, FastAPI, NGINX
- Frontend components: React
- Other: Atlassian (Jira, Confluence), Git

**What we offer**:

- A start-up like environment and culture, fast-paced and agile with quick decision-making.
- An environment where team members at all levels can make a difference.
- Opportunity to work on search and AI projects using cutting edge technologies.
- Ongoing feedback as part of our working culture to grow and develop.
- We believe in life-long learning and supporting the development of our staff.

**About Squirro**

Squirro works with global organizations, primarily in the Finan