Passionate Pet Lover Wanted: Customer Service/administration Assistant for Pet Travel Company

2 weeks ago

Bedok, Singapore Ferndale Pet Travel Pte. Ltd Full time

**Passionate Pet Lover Wanted: Support and Expand our Pet Travel Company in Singapore**

**About Us**: We are a leading International Pet Transport logistics and services company since 1994. In 2023 we expanded our operations to Singapore and now are looking for a highly motivated and enthusiastic individual to join us as a Customer Service/Administration Assistant. As an organization, we are dedicated to providing safe, reliable, and compassionate flight transportation solutions for pets, ensuring their well-being throughout their journey.

**About You: Pet Lover?** **Pet Owner?** we do need you to be a pet owner or lover, and so if your CV doesn't highlight that then please write us a Cover Letter, or Message us why you want the job and if you own pets or not, or have worked with pets before.

As the Customer Service/Administration Assistant, you will be an integral part of our team, supporting the smooth operation and growth of our Singapore branch. You will assist in administrative tasks, customer service duties, and logístical coordination to ensure our clients and their pets receive exceptional care and service.

**Responsibilities**:

- Administrative tasks and logístical support.
- Provide excellent customer service by responding promptly to inquiries, addressing concerns, and ensuring a positive experience for clients and their pets.
- Assist in coordinating pet transportation logistics, including liaising with airlines, veterinary services, and other relevant stakeholders to ensure smooth operations.

**Requirements**:

- Prior experience (preferred minimum 2 year) in customer service, administration, or related roles.
- Strong communication and interpersonal skills to effectively interact with clients, colleagues, and external partners.
- Detail-oriented and proactive approach to tasks, with the ability to multitask and prioritize effectively.
- Prior experience with dogs and cats through pet ownership, or work in related fields.
- Available to start work soon.
- if you can drive do also let us know not a requirement but is useful if you can, in a small multi-tasking team.

**Benefits**:

- Opportunities for professional development and career growth within a dynamic and expanding company.
- Work alongside a small passionate and dedicated team committed to excellence.
- Play a meaningful role in enhancing the lives of pets and their owners through exceptional service.

**Join us in delivering outstanding pet transport experiences to/from Singapore**

**Job Types**: Full-time, Permanent, Fresh graduate

Pay: $2,700.00 - $3,500.00 per month

**Benefits**:

- Professional development

Work Location: In person

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