Duty Manager

2 weeks ago

Singapore SENTOSA BEACH RESORT PTE LTD Full time

**Shangri-La’s Rasa Sentosa, Singapore**
We are looking for a **Duty Manager **to join our team

As a **Duty Manager **, we rely on you to:

- Ensure smooth operation on a daily basis
- Enhance overall guest experience during their stay
- Supervise and direct the Front Office team
- Ensure all colleagues are kept up-to-date with hotel products and services
- Monitor all arrivals and departures from a guest experience perspective
- Respond to emergencies according to standard operating procedure (SOP) and ensure the safety of guests and colleagues

We are looking for someone who:

- Takes pride in being a hotelier
- Is a self-starter
- Is a friendly, helpful and trustworthy leader
- Fully understands room operations
- Fully understands front desk operations
- Has experience in the same capacity with hotel background
- Preferably comes from a hotel management-related education background
- Has strong interpersonal skills

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