Associate Director

3 days ago

Singapore Search Personnel Full time

**Position: Associate Director**:

- **Location: Office near Jln Besar MRT /Hybrid working mode**:

- **Woorking hours: 5 days, Mon to Fri (9.00am
- 6.00pm)**:

- **Salary (commensurate on experience): Up to $9000 + AWS + 15 days AL+ Variable Bonus+ dental reimbursement, H&S insurance**:

- **Duration: Permanent**:

- **Industry: Market Research Consultancy**

**Main Responsibilities**:

- Develop and Grow a User Experience (UI/UX) product offering.
- Work directly with the senior management team and responsible for creating a new growth division
- Create artefacts and frameworks to ground teams in customer centric thinking, such as journey mapping, blueprinting, personas, etc.
- Conduct or moderate usability sessions such as conducting activities such as user interviews, focus group discussions and user journey mapping to understand the business areas and user requirements
- Perform usability testing to validate interface design and drive design improvements
- Design frameworks such as journey mapping, blueprinting, personas, etc.
- Develop new client relationship and Grow existing ones.
- Ensure successful execution of projects under your
- purview, and deliver meaningful and actionable insights to our clients
- Mentor and train junior researchers on market research, UX research and client servicing

**Requirements**:

- Bachelor’s degree or above; in a relevant discipline, with demonstrated work experience.
- 4-5 years hands on experience in primary market research
- Qualitative UI/UX research experience
- Proven competency in data analytics and qualitative aspects of UI/UX research
- Experience with usability testing tools such as Maze, Tobii etc. Experience with analysis and data processing tools such as Excel, Survey Gizmo, etc
- Understanding of the design thinking/ human-centered design process
- **Bilingual in English and Mandarin to liaise with Mandarin speaking associates in view of business communications**

Joie Chang

Senior Consulting Manager (APAC)

Reg no.: R2090601 | EA No: 13C6684

**Salary**: Up to $9,000.00 per month

**Benefits**:

- Dental insurance
- Health insurance

Schedule:

- Day shift
- Monday to Friday
- Night shift

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