Customer Quality Assurance Assistant Engineer

2 days ago

Tuas, Singapore Lapp Asia Pacific Pte Ltd Full time

**Objectives of the position**:
This role is for the Customer Quality Support for LAP’s product distribution where Customer’s feedback & Product Quality requirements / issues are handled. The person will be responsible to handle Customers requirements such as complaints, test data & other technical information as requested. Customer complaints handling will also include the necessary communication with all the stake holders (Customer, Supplier, CS, PP, SVM, LOG). Knowledge in cable testing and specification requirements will be required to understand Customer complaints (technical & logistics).

**Key Responsibilities**:

- Manage Customer complaint processes such as acknowledgement of the complaint, updating into SAP, keeping track of the complaint, closure of the complaint & summarizing for monthly reporting. Proper handling of customers’ needs by providing accurate and timely information on enquiries related to cable standards, test reports and handling of customer complaints.
- Track supplier quality by means of in-coming inspection when required or arise from Customer complaints. Update results in SAP system and release inspected lots according to the usage decision defined. To generate supplier CAR and track for corrective action by liaising with the supplier.
- Familiar with and comply to international cable testing standards and procedures. Contribute to achieving company & department KPIs through due diligence, duty of care & personal accountability for Quality assurance in all tasks.
- Liaise with relevant departments to effectively close the Customer complaints
- Maintain records in SAP
- Operate Laboratory test equipment when required
- Assist Customer’s Technical enquiries e.g Product Test Report, RoHS, REACH, CE
- Familiar with Supplier claim processes and 8D report
- Prepare and issue Customer Test Certificates & COC
- Assist in other day to day activities related to QA department as assigned by Superior

**Skills & Qualification**:

- Minimum Diploma or Degree in Engineering (Electronics / Electrical) or equivalent
- Minimum 2 years’ experience in electrical / electronic product testing and qualification
- Knowledge in ISO 9001 : 2015 QMS standard
- Must be able to operate lab equipment (calliper, visual scope, resistance checker, High voltage tester)
- Prior experience in SAP system is required for this role. Knowledge of cable product testing is an added advantage
- Good written and communication skills
- Good customer handling skills and able to communicate to all levels in the organization
- Proficient in Microsoft Word and Excel
- Able to address present issues immediately and independently
- Possess self-confidence and willing to share opinions and expertise in discussions
- Anticipate potential problems and takes action to avoid crisis
- Provide support to colleagues in the Department and able to work as a team to achieve Department goals and targets

**Job Types**: Full-time, Permanent

**Salary**: $2,500.00 per month

**Benefits**:

- Free parking
- Health insurance
- Professional development

Schedule:

- Monday to Friday

Supplemental pay types:

- 13th month salary
- Performance bonus
- Yearly bonus

Work Location: In person

  • Senior Quality Engineer

    11 hours ago

    Tuas, Singapore BD Full time

    Job Description Summary Performs a variety of quality assurance activities to ensure successful completion of projects or aspects of large programs. Applies technical expertise and knowledge of advanced statistical techniques to support engineering work in the design, development, and evaluation of medical devices. Supports development and successful...

  • Quality Assurance Marketing Assistant

    2 days ago

    Tuas, Singapore Anradus Pte Ltd Full time

    Industry/ Organization Type: Chemical Distributor - Position Title**:Quality Assurance cum Marketing Assistant (QA)**: - Working Location: West - Tuas - Working Hours: 5 days (Monday to Friday: 8 am-5.30 pm) - Salary Package**:Up to SGD 2500 + AWS + Variable Bonus**: - Duration: Permanent **Key Responsibilities** - Assist in monitoring the implementation...

  • Elevate Your Career as a Quality Assurance Engineer

    4 days ago

    d jurong, jurong island, tuas, sg beBeeQuality Full time $60,000 - $85,000

    Are you looking to elevate your career in quality assurance? A Quality Assurance Engineer position is now available at a reputable organization.Key Responsibilities:Develop and maintain comprehensive documentation for the Quality Management System, ensuring compliance with industry standards such as ISO/IEC 17020, ISO/IEC 17025, and ISO/IEC 17065.Support the...

  • Quality Engineer

    2 days ago

    Tuas, Singapore BD Singapore Full time

    Job Description Summary The Quality Engineer - Product & Process reports to the Quality Manager for the responsible and accountable of quality engineering/ label control/ assurance elements and activities supporting Operations including supply supplier. Has the responsibility of developing test instrumentation and procedures to maintain comprehensive,...

  • Senior Electronic Product Quality Assurance Engineer

    1 week ago

    d jurong, jurong island, tuas, sg beBeeElectronics Full time $60,000 - $100,000

    Job Position: Senior Electronic Product Quality Assurance EngineerKey Responsibilities:Conduct thorough product testing to ensure quality and reliability.Collaborate with R&D teams to reproduce customer issues and verify fixes.Liaise with internal stakeholders to report defects and resolve problems efficiently.Requirements:Bachelor's degree in Engineering or...

  • Assistant QA Engineer #62593

    2 days ago

    Tuas, Singapore Anradus Pte Ltd Full time

    Industry/ Organization Type: Manufacturing/ Chemical - Position Title**:Assistant QA Engineer**: - Working Location: Tuas (Transport provided from Choa Chu Kang) - Working Hours: Monday - Friday, 8 am - 5 pm - Salary Package**:Up to $3,200 + Variable Bonus**: - Duration: Permanent **Key Responsibilities** - Assist in Quality Assurance operation, ensuring...

  • Quality Assurance Specialist

    13 hours ago

    d jurong, jurong island, tuas, sg beBeeQuality Full time $40,000 - $70,000

    Quality Assurance SpecialistAs a Quality Assurance Specialist, you will play a vital role in ensuring the highest standards of quality are met throughout our operations. Your primary focus will be on inspecting outgoing parts and incoming sub-contracted parts according to established procedures.Required Skills and Qualifications:Maintaining accurate and...

  • W - Sales Engineer [ Alumimium Industry ] Singapore

    2 days ago

    Tuas, Singapore AGENSI PEKERJAAN THE SUPREME HR ADVISORY SDN. BHD. Full time

    We are a manufacturing company specialises in metal precision extrusion and engineering supporting the HDD and precision component sectors based in Tuas South Singapore.The person shall involve in the Company’s quality assurance operations which include: - We are looking for a sales executive/manager to assist us: - Negotiate sales contracts to achieve...

  • Assistant QA Engineer #62593

    11 hours ago

    Tuas, Singapore Anradus Pte Ltd Full time

    Industry/ Organization Type: Manufacturing/ Chemical - Position Title**:Assistant QA Engineer**: - Working Location: Tuas (Transport provided from Choa Chu Kang) - Working Hours: Monday - Friday, 8 am - 5 pm - Salary Package**:Up to $3,200 + Variable Bonus**: - Duration: Permanent **Key Responsibilities** - Assist in Quality Assurance operation, ensuring...

  • Electrical Design Engineer

    11 hours ago

    Tuas, Singapore Mason Industries Pte Ltd Full time

    **Responsibilities**: - Confirms system's and components' capabilities by designing testing methods; testing properties. - Develops electrical products by studying customer requirements; researching and testing manufacturing and assembly methods and materials. - Assures product quality by designing electrical testing methods; testing finished products and...