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Assistant Store Supervisor

3 weeks ago

Singapore CHEW BROTHER HR PTE. LTD. Full time

Job Description

We are looking for a responsible Assistant Store Supervisor to help us organise and operate our outlet effectively and meet customers’ satisfaction. To be successful in this role, you should have a sharp business mind set with leadership abilities and problem solving attitude.
- Drive the team to achieve monthly upsell target to improve store revenue.
- Planning of roster and ensuring all stores are adequately staffed on a daily basis, control labour budget.
- Deliver an exemplary level of customer service and uphold the professional image as an excellent, friendly and confident customer service ambassador.
- Manage daily operations of the store to ensure all daily activities run smoothly and efficiently.
- Supervise and mentor new staff members, schedule and assign work shift, check and verify timesheet before dateline.
- Ensuring store adheres to pertinent health and safety regulations.
- Maintain and ensure compliance to establish food quality and standards.
- Perform cash sales deposit daily.
- Manage guest complaints, ensure satisfaction and administer efficient follow up.
- Perform regular inspection of food and beverage preparation and presentation and maintain inventory to enhance sales.
- Maintain proper sanitation, hygiene standards in kitchen and maintain effective store presentations.
- Responsible of opening and closing duties.

**Requirement**:

- At least 3 Year(s) of working experience in the Food/Beverage/Restaurant Service or Retail or related field
- Leadership and Organisation Abilities
- Problem solving attitude
- Friendly, outgoing and confident
- Excellent customer service skills
- Excellent communication skills