F&b Captain

6 days ago

Marina Bay, Singapore Marina Bay Sands Full time

LOVE WHAT YOU DO? THERE IS A PLACE FOR YOU HERE

Be part of our diverse and inclusive team.

Job Responsibilities:

- Supervise and coordinate all in-room dining operations, ensuring smooth and efficient service delivery.
- Train, mentor, and motivate a team of in-room dining staff, fostering a positive work environment and promoting teamwork.
- Take charge of guest orders, ensuring accuracy, timeliness, and adherence to quality standards.
- Collaborate with the culinary team to ensure menu offerings are up-to-date, appealing, and meet guest preferences.
- Maintain a thorough knowledge of the menu, including ingredients, preparation methods, and allergens, to assist guests with their dining choices if order takers need your assistant.
- Handle guest inquiries, complaints, and special requests promptly and professionally, striving to exceed expectations.
- Monitor inventory levels, place orders for supplies, and ensure proper storage and handling of food and beverage items.
- Uphold and enforce health and safety regulations, maintaining a clean and organized work environment.
- Collaborate with other departments, such as housekeeping, butlers and front office, to ensure seamless guest experiences.
- Stay updated with industry trends, new techniques, and emerging technologies in the field of in-room dining.

Job Requirements Education & Certification - Diploma/Degree in hospitality or related field preferred Experience - Minimum 1 year at supervisory level Other Prerequisite - Food Safety, leadership training program. - Able to communicate effectively with both English and Mandarin-speaking guests - Willing to work various shifts, including mornings and afternoons, as well as on public holidays

Marina Bay Sands is committed to building a diverse, equitable and inclusive workforce, providing equal opportunities as we grow our talent base to match our growth ambitions in Singapore. Our employees are committed to adhere to and abide by all rules, regulations, policies and procedures, including the rules of conduct and business ethics of the Company.

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