IT Business Analyst

6 days ago

Singapore INTEGRATED HEALTH INFORMATION SYSTEMS PTE. LTD. Full time

The Business Analyst develops and designs system/data product solutions, tests the performance and usability of systems/data product and prepares user training documentation. He/She handles situations which may require broad research of client business processes and requirements, information technology requirements, procedures or problems according to business needs. He acts as a liaison between system users and technical staff to address questions and issues.

He possesses an analytical mind, and is able to see interconnections with system solutions and usability. He adopts a systematic approach in handling ambiguous or complex issues, and actively discusses his perspectives to arrive at effective solutions.

**Critical Work Functions and Key Tasks**

**Identify business needs**
- Document needs and objectives, current operational procedures, issues
- Develop detailed user requirement documents
- Prioritise requests from multiple sources
- Propose prioritisation of user requests

**Analyse systems**
- Analyse systems/data products and processes to identify enhancement opportunities
- Guide documentation of specifications and interfaces between systems/data products
- identify system/data products deficiencies and performance gaps

**Develop solutions**
- Identify options for resolution of system gaps
- Align system design with the needs of the users
- Prepare solution design specifications
- Support the preparation of solution proposals
- Advocate technical compatibility and user satisfaction
- Conduct change impact analysis
- Document system enhancements and detailed specifications

**Manage project implementation**
- Develop test plans and test cases
- Prepare test data to satisfy user acceptance test scenarios
- Document post-test evidence of expected results or defects
- Implement a new system/data products
- Support Planning of project timelines and resources needed
- Prepare project status reports for stakeholders
- Follow best practices and frameworks for project implementation

Requirements / Qualifications:

- Minimum 8 years of experience in developing, implementing and maintaining IT systems.
- Successful record of accomplishment in project management, user and vendor management and as a project lead for small to mid-scale projects.
- Strong communications skills - written and oral.
- Strong leadership and analytical skills and ability to work independently.
- Experience in healthcare industry is an added advantage.

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