Managing Director
4 days ago
The Managing Director will lead and oversee the operations of SB Reserve Pte Ltd, driving profitability, enhancing service excellence, and strategically expanding the brand through the establishment of new outlets. He will report directly to the restaurant owners/stakeholders and provide visionary leadership to position the restaurant as a premier dining destination.
**Key Responsibilities**:
**Strategic Leadership**:
Develop and execute strategic plans aimed at achieving sustained profitability and growth. Identify and evaluate new opportunities to expand business operations, including location scouting, feasibility studies, and launching additional outlets.
**Financial Management**:
Oversee financial performance, ensuring efficient management of operational costs and achieving revenue targets. Prepare and manage budgets, financial forecasts, and implement cost control measures. Regularly review financial reports and performance metrics, making informed decisions to enhance profitability.
**Operational Excellence**:
Ensure exceptional dining and wine experiences through stringent standards in quality, presentation, and service. Streamline operational processes to improve efficiency, customer satisfaction, and profitability. Ensure compliance with regulatory standards related to food safety, licensing, health and safety, and employment laws.
**Business Development & Expansion**:
Drive initiatives for market expansion, including identifying strategic locations and managing the successful launch and operation of new outlets. Foster strong partnerships with suppliers, industry stakeholders, and business partners to optimize operations and growth opportunities.
**Brand Management & Marketing**:
Establish and promote the restaurant's brand reputation through strategic marketing, public relations, and customer engagement initiatives. Leverage digital marketing and social media platforms to enhance brand visibility and attract clientele.
**Team Leadership & Development**:
Build, motivate, and lead a high-performing team, providing clear direction and support to restaurant managers and staff. Cultivate a positive work environment emphasizing teamwork, continuous improvement, and professional growth.
**Customer Engagement**:
Maintain high standards of customer satisfaction by consistently engaging with customers and responding effectively to feedback. Implement strategies to attract and retain a loyal customer base.
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