
Manager (Arrears Management)
3 days ago
**What the role is**
- You formulate and implement sound governance processes, systems and frameworks to oversee the overall processes and resolutions of all arrears.
**What you will be working on**
- You analyse the linkages of different IT systems and propose how data can be extracted and interpreted for improved case resolution and prevention of future occurrence. There is also a need to handle arrears case assignments, review case progress and determine case closure. Your challenge lies in understanding the intricacies of managing individual case different agencies work with each other, and understanding the intent of recovery policies, and the challenges faced by the system and operational units to creatively resolve these issues for policy-ops integration.
**What we are looking for
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