Sales Coordinator

2 weeks ago


Singapore EXECUTIVE SEARCH PRIVATE LIMITED Full time

OUR CLIENT is seeking an enthusiastic Customer Service Representative to provide commercial support such as order management, order entry, price checking, order clearing, coordination of delivery and billing.

You will be responsible for interfacing with customers, logistics and manufacturing. Provide assistance to sales functions and external customers in areas such as order fulfilment processes, customer service requests such as end-to-end order status management.

**Responsibilities**:
Responsibilities for this position include but are not limited to the following.
- Proactively act to understand and solve customer needs and identify solutions to non
- standard task/queries.
- Proactively communicate in a timely manner with external customers about order status

related requests
- Accept and process sales order schedules and also discrete orders, following established

business rules.
- Drive digitalization by encouraging customer to put order online and support them on

their digital journey with Danfoss.
- Manage the export business related activities where applicable
- Manage big and/or complex customer accounts
- Promote customer satisfaction and achieves cycle time reduction through team-based

problem solving
- Interfacing with customers, logistics, manufacturing, pricing and all other internal

functions supporting the business.

**Background & Skills**
- Higher education and or relevant experience.
- Minimum 2-3 years experience in order and export management
- Customer focused mindset
- Team-oriented problem-solving skills.
- Customer oriented skills and ability to create strong relationships.
- SAP skill is an added advantage.
- Working Location: Tuas View Circuit
- Working Days: Mon
- Fri
- Working hours : 7.45 am to 4.15 pm
- Salary : $2800-3800
- 1 year contract.


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