Sales Coordinator

**1. Sales Support & Coordination**:

- Assist the sales team in preparing quotations, proposals, and tender submissions.
- Coordinate with internal departments (e.g., procurement, project, finance) to support sales activities.
- Follow up on sales inquiries, quotations, and contracts with clients and suppliers.

**2. Customer Service & Relationship Management**:

- Handle customer inquiries, feedback, and complaints in a professional manner.
- Maintain regular communication with clients to ensure satisfaction and address any concerns.
- Build and maintain strong relationships with existing and prospective clients.

**3. Documentation & Reporting**:

- Maintain and update sales records, contracts, and customer databases (e.g., using CRM systems).
- Prepare weekly and monthly sales reports for management.
- Ensure all documentation complies with company policies and local regulations.

**4. Tender & Quotation Management**:

- Source and consolidate pricing information from vendors/suppliers.
- Assist in preparing and formatting tender submissions and quotations.
- Track the status of submitted tenders and ensure all deadlines are met.

**5. Coordination with Project & Site Teams**:

- Coordinate with project teams to ensure timely delivery and execution of awarded contracts.
- Assist in scheduling deliveries, installations, and site visits.
- Ensure smooth handover from sales to project execution phase.

**6. Administrative Support**:

- Manage filing systems for sales-related documents (purchase orders, contracts, invoices).
- Liaise with finance department for invoicing and payment follow-ups.
- Organize and schedule meetings, appointments, and site visits for the sales team.

**7. Market Research & Sales Initiatives**:

- Research market trends, competitors, and potential clients in the construction sector.
- Support marketing efforts including promotional materials, exhibitions, and digital campaigns.
- Assist in identifying new business opportunities. **1. Project Scheduling & Planning**:

- Assist in the development and maintenance of detailed project schedules (using MS Project, Primavera, etc.).
- Coordinate with Project Manager, engineers, and site supervisors to align site activities with project milestones.
- Monitor daily site progress and flag any deviations from the plan.

**2. Documentation & Submission**:

- Prepare, compile, and submit required documentation such as:
Method Statements
Risk Assessments
Work Permits
Material Approval Submissions
- Maintain proper records for LTA, BCA, MOM, or relevant authority audits.
- Handle submission of shop drawings and as-built drawings.

**3. Site Coordination**:

- Liaise with main contractors, subcontractors, consultants, and clients to ensure smooth workflow.
- Attend site coordination and safety meetings.
- Coordinate delivery and installation works on-site.

**4. Procurement & Material Management**:

- Prepare material requisitions, track delivery schedules, and ensure materials comply with approved specifications.
- Coordinate with suppliers for timely delivery and resolve any issues related to materials.

**5. Regulatory & Safety Compliance**:

- Ensure compliance with local regulations (e.g., MOM, BCA, SCDF).
- Assist in implementing Workplace Safety & Health (WSH) procedures.
- Prepare safety documents like Safe Work Procedures (SWP) and Job Safety Analyses (JSA).

**6. Cost & Progress Tracking**:

- Monitor work progress against schedule and report to management.
- Assist in preparing claims, variation orders, and cost control documents.
- Work with Quantity Surveyors on progress claims and sub-contract payments.

**7. Administrative Support**:

- Provide admin support for project-related documentation.
- Prepare meeting minutes, daily reports, and progress photos.
- Maintain records of inspections, test reports, and quality control documentation.Lead cross functional efforts and attend technical meetings with customers to meet customer design requirements.
- Manage and Report project progress and continually assess & adjust resource requirements to meet customer timelines.
- Drive new product development from initial prototyping to mass production.
- Sourcing new components and equipment to support new products & responsible for cost evaluations of new product and tooling.
- Coordinate/oversee progress of product development Cross-functional activities.
- Responsible for project FAI and project documentation (such as Customer-approvals, Drawings, Specifications, Production SOP, Work-Instructions etc.)
- Work with QA/QC to analyse and handle any quality issue.
- Any other duties/projects assigned from time to time.