Account Executive

2 weeks ago


Queenstown, Singapore International Flavors & Fragrances Full time

Your Focus
As an Account Executive, you will be part of a high-performance sales team that drive profitable sales and IFF Market share growth. You will support the commercial team with coordination of reports, price lists, quotations, certifications, documents and analysis of sales data, as well as liaison with plant and customer service personnel.
You will be working together with Account Managers team in identifying the customer needs, opportunities, building solid customer relationship, leading and coordinating IFF activities. Promoting relevant IFF fragrance solutions for selected categories or countries
This position can be based in Singapore and will report into the Regional Account Manager.
- How You Will Contribute- Sales Support:

- Produce, analyze and share sales reports.
- Manage tasks to update price lists and ROEs with customer and with IFF customer service.
- Organize the flow of information needed for certifications like Halal.
- Coordinate new adoptions and de-listings with plant and customer services personnel.
- Support commercial team to solve cases involving production plants (logistics, samples, etc).- Customer Relationship:

- Build understanding of specific customer activities, strategies, brands, markets, consumers using diverse sources (public information, annual reports, press, meetings)
- Understand cross-functional customer organization and build relationships with key decision makers.- Account Strategy:

- Support the development and execution of the account strategy and plan.
- Support the communication and alignment of account plan with internal stakeholders.- Project Management:

- Receive Brief and Kick Off:

- Provide detailed project insights to internal key stakeholders and capture them in project management system.
- Organize a formal commercial kick off and finalize action plan, timetable, and keep all relevant stakeholders updated.
- Develop, Inform and Sell:

- Evaluate and decide on final submissions together with other team members.
- Generate proposal, price with approval of reporting manager, aligned with category margin guidelines or pricing officer.
- Support preparation and presentation of submission, involving other areas (Marketing, Creative).
- Solicit and communicate customer feed-back on proposal.
- Debrief and Implement:

- Support the communication of project results and internal debrief.
- Share project learnings via knowledge management system with support of line management.- Knowledge Management:

- Gather Understand Insight
- Gather intelligence on industry, market, consumer, technology, competitors from daily interactions with customer and industry network
- Make sure all relevant information is stored in “IFF’s Knowledge Center”.
- Leverage Insight:

- To leverage IFF’s consumer understanding and strategic insight to generate customer excitement to fill their consumers’ unmet needs with IFF Fragrance Solutions.**Job Requirements**:

- What you will need to be successful- Minimum of 3-5 years’ sales experience or account management experience. Fragrance industry experience is desirable.
- Passion in fragrance with strong interests in product development, consumers and market understanding (Marketing, R&D, CI).
- Basic fragrance knowledge and olfactive skills.
- Ability to deal with basic financial concepts, processes (pricing, margin, forecasting) and work with IT systems.
- The ability to anticipate and understand customers' needs and key drivers. A highly ethical, capable and responsible attitude.
- Expertise in customers engagement and follow up skills.
- Strong sense of initiative, problem solving skills and a proactive manner.
- Have excellent communication and teamwork skills with a positive ‘can-do’ attitude.
- Effective listening, verbal and written communication and presentation skills.
- High drive and self-motivated, flexible and good agility in a global business environment.

IFF is an Equal Opportunity Employer.


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