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Customer Care Officer(Fresh Graduates Welcome/ Ang
3 weeks ago
Our Client is an established company in Singapore, who is seeking to recruit Customer Care Officers (Call Centre)
Trainings are provided/ Fresh Graduates Welcome
**Responsibilities**:
- Provide quality customer service to customers either by telephone or electronically
- Respond and follow up promptly to customer enquiries
- Obtain and evaluate all relevant information to handle enquiries and complaints
- Record details of enquiries and customer interactions including actions taken
- Work effectively with a variety of situations, individual and groups
- Demonstrate effective telephone techniques that meet Quality Assurance standards
**Job Requirements**:
- GCE ‘O’ Level and above
- Strong team player
- Self-driven individual with a positive attitude
- Customer-oriented with good interpersonal and communication skills (oral and written)
- Pleasant disposition and personality
- Highly adaptable to a fast-paced and dynamic environment
- Problem analysis and problem-solving skills
JJ Consulting Services
EA Licence No.: 12C6207
**Job Type**: Contract
Contract length: 12 months
**Salary**: $2,200.00 per month
**Experience**:
- Customer service: 1 year (preferred)
Work Location: In person
