
Cash & Collections Assistant
1 week ago
**Job Summary**
Responsible for overseeing the operations and activities related to accounts receivable, including payments followup, maintaining cash receipts, and resolving payment issues on time.
**Full Job Description**
- Accounts Receivable - to receive, collect, and post cash, cheque, & COD-PayNow payments from
customers and ensure timely bank in of receipts
- To follow-up and arrange with customers on returned cheque payment.
- To monitor, identify, and manage of COD payments are received and banked in.
- Contact and follow up with customers via various communication channels, support Credit Controller to regularize overdue payments and render prompt service to customers' requests
- Updating and maintaining the collection system, assist in ad-hoc reporting, data entry and other
administrative duties
- Provide feedback, observations and intelligence on delinquency trends and customer behaviors to supervisor
- Ensuring compliance with the requirements of regulations and internal policies at all time
- To appoint and monitor agent for successful Collection/Repossession
- Liaising with Lawyer on legal proceeding against hirer or guarantors (Letter of Demand/Statutory demand).
- To assist on Loss Recovery and Shortfall Collections
**Skills and Experience**:
- Min Diploma in any field
- 1-2 years of experience in collections and credit preferred
- Ability to exhibit composure, patience, and confidence when facing difficult situations
- Self-starter with a proven track record of multi-tasking abilities
- Excellent verbal and written communication skills
- Attention to details, can-do attitude, growth mindset, teamwork and able to work independently
- Owns and has license to ride motor vehicle
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