
Business Analyst
2 weeks ago
**Key Tasks**
- Analyse an organization and design its processes and systems, assessing the business model and its integration with technology. Assess the current state, identify customer requirements, and define the future state and/or business solution. Research, gather and synthesize information.
- Understand and translate customer needs into business and technology solutions via the range of leading digital methodologies and/or solutions that drive business value.
- Overall responsible for pre-sales activities to engage and follow-up with clients, on selected and qualified opportunities, towards the closing of deals and award of contract, in doing so, support the sales lifecycle activities including requirements gathering and clarifications, preparation of proposed solution write-ups (for proposal inserts) and corresponding presentation materials.
- Complete necessary activities and written materials to complete consulting and project-related work.
**Detailed activities include**:
- Support Account Managers in client engagements to solicit, gather and clarify requirements, so as to establish a requirement baseline for the formulation of technical write-up and specifications as inserts to the proposal for submission.
- Maintain in-depth product knowledge and domain knowledge of assigned customer industry segments.
- Work closely with the Service Delivery and Product Development team and generate proposed solution write-ups and any relevant materials as inserts to business proposals, including high-level conceptual solution descriptions, functional specifications, entity relationship and business workflow diagrams, high-level schedule and project plans, critical success factors and dependencies.
Participate in clients' proposal presentation sessions, the process of which, support clarification and articulation on the technical segments of the proposed solution, and making necessary and relevant revision based on clients’ feedback, including thought guidance from the Account Manager, and the feasibility assessment from the Service Delivery and Product Development teams.
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