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Sr Manager

2 weeks ago

Singapore National Healthcare Group Full time

-Family Group: Administration- **Job Purpose**

Within NHG’s Advancement Office, the Senior Manager will be a strategic collaborator in identifying, cultivating, soliciting and stewarding donors, including philanthropists, corporations and foundations, in order to support NHG’s philanthropic ambitions by fostering meaningful relationships and strategic partnerships.

He/she will report to the Director, Advancement Office. He/she will support the Director in identifying and implementing strategies for success in securing significant philanthropic support, and work collaboratively with leadership and staff. In this role, he/she will manage a portfolio of potential and current Major Gift donors to NHG. He/she will be responsible for facilitating all phases of the gift cycle, including initiating contact, cultivating and moving potential donors to solicitation and closure. As a key member of the Office of Advancement, he/she will also contribute to efforts in developing General Giving programmes both at HQ and in collaboration with institutions’ charity funds (including staff giving and needy patients’ initiatives). With the aim of developing a flourishing fundraising community of practice, he/she is expected to contribute to capacity building within NHG.
- **SCOPE**

GCMB (Research)

Position of Supervisor of Reporting Officer

Director

Position of Reporting Officer

Senior Manager

**This Job Position**:
1

Position of Staff reporting direct to This Job Position

Job Band

Number of Staff

Direct Reporting Staff

JB3

1

Indirect Reporting Staff

Total

NA

1
- **Operating network & COMMUNICATION**

**Internal Parties**

**Shared Interest**

**Diverse Interests**

Pls Tick either one

1) NHG Institutions

2) NHG Charity Funds

3) Group Finance & Legal

4) Group Education & Research

5) Staff

**External Parties**

1) LKC Medicine

2) NTU

3) Donors, i.e. corporates, foundations and individuals

4) Volunteers
- **MAJOR DUTIES & RESPONSIBILITIES**

**Areas of Responsibility**

**Percent of Time Spent**

**Measurement Criteria**

Identify, cultivate, solicit and maintain key relations with a portfolio of contacts (current and prospective donors) with the view to match their giving interests with NHG’s funding priorities and needs at the Major Gift level.

Lead and facilitate gift structuring to optimize donor’s gift purpose and manage the process of closing the gift.

Proactively identify, develop and deliver engagement opportunities to donors to ensure the maximization of their financial and non-financial support.

50%
- Contribute to NHG Group’s annual fundraising targets
- Establish and grow sources of fundraising income

Ensure accurate and timely record-keeping and reporting of fundraising activities.

20%
- Reliable database of records on incoming and outstanding gifts/pledges/payments and relevant donor files.
- Timely and accurate donation reports for internal and external stakeholders.
- Provide suggestions for streamlined processes for better efficiency and oversee new processes.

Collaborate with colleagues in Major Gift, General Giving, Stewardship, Advancement Communications, Prospect Research, and Advancement Operations to develop and maintain a coordinated approach in support of overall departmental and NHG-wide goals.

Guide junior level fundraisers in their fundraising efforts and as part of effective moves management, work with General Giving team to cultivate and steer donors to the next level of giving.

20%
- Increase the % of staff participation
- Increase the number of public participation in giving campaigns

Capacity Building, through on-the
- job training as well as mentoring of fundraising colleagues at both HQ and charity funds.

10%

Contribute to fostering a flourishing and collaborative community of practice at NHG
- **JOB REQUIREMENTS**
- **Education/Training/Experience**
- At least 8 years of experience in fund raising with proven and tangible track record in the amount of funds raised
- Have at least 3 years’ experience in managing a team of 2-3 persons with diverse experience
- Demonstrated ability to work well with internal and external stakeholders and management
- Demonstrated experience managing complex and diverse relatinoships and the proven ability to operate effectively with multiple stakeholders.
- Healthcare or research fund raising experience will be an advantage
- At least a degree in any discipline, such as arts, business, marketing, or communications
- Proficiency in MS Office is essential

**(b) Personal Attributes**
- Ability to work in a fast-paced, dynamic environment, and to manage multiple priorities simultaneously. Impeccable professional integrity
- Manage diverse stakeholders effectively
- Strong communication and organizational skills
- People-oriented and able to engage with a diverse group of people
- Well-groomed and well-mannered