E-commerce Online Sales Assistant

1 day ago


Thomson, Singapore Search Personnel Full time

**Position: E-commerce Sales Assistant (Lazada/Shopee/Metapod)**:

- **Location: Near Upper Thomson MRT**:

- **Working hours: 5 days
- 9.00am - 6.00pm including Saturday, fixed off days on Sunday and 1 weekday.**:

- **Salary (commensurate with experience): Up to $2700 + Variable Bonus + Medical**:

- **Duration: Permanent**:

- **Industry: Electronic Distributor**

**Main Responsibilities**
- **Order Verification**: Ensure that orders placed by customers are accurate, complete, and free from errors. Verify customer information, payment details, and shipping addresses.
- **Order Entry**: Input order details into the e-commerce platform or order management system accurately and efficiently.
- **Shipping Coordination**: Coordinate with shipping and logistics teams to arrange the packing and shipment of orders. Generate shipping labels and tracking information.
- **Pick and Packaging**: Ensure that products are packaged securely and appropriately to prevent damage during transit.
- **Order Tracking**: Keep customers informed about the status of their orders by providing tracking information and order updates.
- **Order Fulfilment Optimization**: Continuously look for ways to streamline and improve order processing workflows, reducing errors and enhancing efficiency.
- **Cross-functional Collaboration**: Work closely with other teams, such as customer service, sales, and warehouse personnel, to ensure smooth order processing and customer satisfaction.
- **Software and Tools**: Familiarity with e-commerce platforms, order management systems, and related software tools is often required.

**Requirement**:

- Minimum Diploma
- 1 year of related experience

Joie Chang

Deputy Consulting Director (APAC)

Reg no.: R2090601 | EA No: 13C6684.

**Job Types**: Full-time, Permanent

**Salary**: Up to $3,000.00 per month

Schedule:

- Monday to Friday
- Weekend availability

Supplemental pay types:

- Performance bonus

License/Certification:

- credential to work in Singapore (required)

Work Location: In person



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