Process and Tom Consultant

6 days ago


Singapore Rapsys Technologies Full time

**Job Title**: Process and TOM Consultant

**Location**: Singapore

We are looking for a Process and TOM Consultant with 5 years of experience to support the implementation of a Target Operating Model (TOM) under the Process and Standards pillar. This role involves collaborating with key stakeholders across 15 APAC branches to standardize processes and ensure alignment with the TOM, while managing local regulatory requirements. The consultant will also be responsible for supporting various stages of the project, including process analysis, UAT, and user training.

**Key Responsibilities**:

- Implement the SNG CLM TOM (Target Operating Model) across 15 APAC branches by engaging key stakeholders.
- Use the SNG TOM as a baseline to review and standardize business processes and TOM in each branch.
- If branches face local regulatory constraints, document configuration changes in the FenX platform.
- Verify and validate UiUX requirements and design.
- Collect data postimplementation for project benefit calculation, including defining data requirements and supporting the collection process.
- Facilitate User Acceptance Testing (UAT), including UAT plan creation, scenario development, and signoff by respective branches.
- Support the creation and review of User Operation Manuals, including updates to process maps and working instructions.
- Plan and support user training sessions.

**Primary Skillset (Must Have)**:

- Facilitate workshops to implement TOM across branches according to the project plan.
- Conduct process analysis to identify gaps or required changes for regulatory compliance.
- Design and propose process changes and solutions to meet TOM objectives.
- Collaborate with IT and Fenergo teams to manage system changes, ensuring accuracy and compliance in respective branches.
- Strong collaboration skills with project teams and stakeholders.
- Basic understanding of Client Lifecycle Management (CLM) and Know Your Customer (KYC) systems, with experience in Fenergo implementations preferred.

**Good to Have**:

- Knowledge of the Fenergo and FenX platforms.
- Experience with CLM and KYC project implementations.

**Job Types**: Full-time, Contract
Contract length: 12 months

Pay: $5,000.00 - $8,000.00 per month

**Experience**:

- Process/TOM Experience: 5 years (preferred)
- Project Work: 5 years (preferred)
- CLM/KYC & Fenergo: 5 years (preferred)
- UAT & Documentation: 5 years (preferred)
- Regulatory Compliance: 4 years (preferred)

Willingness to travel:

- 25% (preferred)

Work Location: In person



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