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Business System Analyst
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A Business System Analyst is responsible for analyzing business processes, identifying areas for improvement, and developing solutions that align with the organization's goals. They gather and document requirements, collaborate with stakeholders, and ensure that systems and processes are implemented effectively. The Business System Analyst also provides support in system testing, user training, and troubleshooting to ensure smooth business operations.
Salary : SGD 3000 - SGD 5000
Duration : Open
Working Location : Boon Keng
Working Hours : 8.30 am - 5.30 am
**Position Summary
**Job Responsibilities
- Work closely with managers to ideate software solutions
- Knowledgeable and have technical experience with frameworks, especially integrating front-end development and back-end server-side development
- Able to work independently and craft own timeline
- Track contact centre tickets to identify technical issues and either resolve those issues or escalate them to the responsible party (i.e. identify server, network, or database issues and re-assign to the appropriate team)
- Perform periodic statistical extraction to support operational reporting (capacity management availability, obsolescence, maintenance plan)
- Support key audit & major compliance tasks when required
- Support deployment to production for all business enhancements, tech refresh upgrade & security compliance patching in accordance with change process
- Participate in continuous improvement tasks in enhancing existing monitoring mechanism towards full automation with mínimal human intervention
- May require to support special projects implementation including SI and also CR Undertake task/project assigned to achieve Organisational objectives
**Job Requirements
**_Technical Skills
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- Experienced in supporting for SAP B1, HANA if is an added advantage
- Detailed in the understanding of SAP B1 and its architecture
- Excellent MS SQL knowledge
- Familiar with JavaScript, HTML and CSS Good technology and broad IT skills
**_Non-Technical Skills
- **
- Driven and have the attitude to participate in projects assigned apart from BAU tasks
- Open mind-set of reflecting on one’s actions from external feedbacks (Reflect & Reinvent)
- Service oriented and passionate about helping internal customers
- Excellent written and verbal communication skills as well as the ability to handle technical or business questions
- Strong analytical and problem-solving skills with an ability to focus on achieving results.
- Disciplined, organised, punctual and caring attitude
- Able to work in a face-paced and collaborative environment
***:
**PERSOLKELLY Singapore Pte Ltd - RCB No. 200007268E - EA License No. 01C4394**
**R1871815 (Saravanan)